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articles/storage/elastic-san/elastic-san-troubleshoot.md

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ms.service: azure-elastic-san-storage
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ms.topic: how-to
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ms.date: 04/15/2025
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ms.author: adarshv98
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ms.author: adarshv
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---
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# Troubleshoot Elastic SAN
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## Unable to connect to your Elastic SAN via service endpoints
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- Enable Public Network Access on the SAN (https://learn.microsoft.com/en-us/azure/storage/elastic-san/elastic-san-networking?tabs=azure-powershell#configure-public-network-access)
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- [Enable](https://learn.microsoft.com/azure/storage/elastic-san/elastic-san-networking?tabs=azure-powershell#configure-public-network-access) Public Network Access on the SAN
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```powershell
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# Set the variable values.
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$RgName = "<ResourceGroupName>"
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$EsanName = "<ElasticSanName>"
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# Update the Elastic San.
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Update-AzElasticSan -Name $EsanName -ResourceGroupName $RgName -PublicNetworkAccess Enabled
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```
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- Configure service endpoints on the volume group (https://learn.microsoft.com/en-us/azure/storage/elastic-san/elastic-san-networking?tabs=azure-powershell#configure-an-azure-storage-service-endpoint)
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- [Configure](https://learn.microsoft.com/azure/storage/elastic-san/elastic-san-networking?tabs=azure-powershell#configure-an-azure-storage-service-endpoint) service endpoints on the volume group
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```powershell
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# Define some variables
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$RgName = "<ResourceGroupName>"
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- Check your SAN size and configuration via portal (SAN homepage -> Configuration blade) and ensure that the IOPS and throughput numbers can handle the requirements of the workload
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- Check your VM throughput and IOPS limits and ensure that the VM can handle the workload requirements
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- Ensure that you are following the best practices outlined in this [document](https://learn.microsoft.com/en-us/azure/storage/elastic-san/elastic-san-best-practices).
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- Ensure that you are following the best practices outlined in this [document](https://learn.microsoft.com/azure/storage/elastic-san/elastic-san-best-practices).
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## Unable to establish connectivity from new nodes in a cluster

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