Skip to content

Commit 5a735c0

Browse files
committed
Troubleshooting message changes
Made changes in the troubleshooting text to reflect changes in our service (we no longer support IP address based whitelisting through NSGs).
1 parent 5674efc commit 5a735c0

File tree

1 file changed

+4
-5
lines changed

1 file changed

+4
-5
lines changed

articles/site-recovery/azure-to-azure-troubleshoot-errors.md

Lines changed: 4 additions & 5 deletions
Original file line numberDiff line numberDiff line change
@@ -147,7 +147,7 @@ Because SuSE Linux uses symlinks to maintain a certificate list, follow these st
147147

148148
## Outbound connectivity for Site Recovery URLs or IP ranges (error code 151037 or 151072)
149149

150-
For Site Recovery replication to work, outbound connectivity to specific URLs or IP ranges is required from the VM. If your VM is behind a firewall or uses network security group (NSG) rules to control outbound connectivity, you might face one of these issues.
150+
For Site Recovery replication to work, outbound connectivity to specific URLs is required from the VM. If your VM is behind a firewall or uses network security group (NSG) rules to control outbound connectivity, you might face one of these issues. Please note that while we continue to support outbound access via URLs, whitelisting of IP ranges is no longer supported.
151151

152152
### <a name="issue-1-failed-to-register-azure-virtual-machine-with-site-recovery-151195-br"></a>Issue 1: Failed to register Azure virtual machine with Site Recovery (151195) </br>
153153
- **Possible cause** </br>
@@ -166,16 +166,15 @@ For Site Recovery replication to work, outbound connectivity to specific URLs or
166166

167167
- **Resolution**
168168
- Azure Site Recovery required access to Office 365 IPs ranges for authentication.
169-
If you are using Azure Network security group (NSG) rules/firewall proxy to control outbound network connectivity on the VM, ensure you allow communication to O365 IPranges. Create a [Azure Active Directory (AAD) service tag](../virtual-network/security-overview.md#service-tags) based NSG rule for allowing access to all IP addresses corresponding to AAD
170-
- If new addresses are added to the Azure Active Directory (AAD) in the future, you need to create new NSG rules.
169+
If you are using Azure Network Security Group (NSG) rules/firewall proxy to control outbound network connectivity on the VM, please ensure you use [Azure Active Directory (AAD) service tag](../virtual-network/security-overview.md#service-tags) based NSG rule for allowing access to AAD. We no longer support IP address-based NSG rules.
171170

172171

173172
### Issue 3: Site Recovery configuration failed (151197)
174173
- **Possible cause** </br>
175174
- Connection cannot be established to Azure Site Recovery service endpoints.
176175

177176
- **Resolution**
178-
- Azure Site Recovery required access to [Site Recovery IP ranges](https://docs.microsoft.com/azure/site-recovery/azure-to-azure-about-networking#outbound-connectivity-for-ip-address-ranges) depending on the region. Make sure that required ip ranges are accessible from the virtual machine.
177+
- If you are using Azure Network Security Group (NSG) rules/firewall proxy to control outbound network connectivity on the VM, please ensure you use service tags. We no longer support whitelisting of IP addresses via NSGs for ASR.
179178

180179

181180
### Issue 4: A2A replication failed when the network traffic goes through on-premise proxy server (151072)
@@ -196,7 +195,7 @@ For Site Recovery replication to work, outbound connectivity to specific URLs or
196195

197196

198197
### Fix the problem
199-
To whitelist [the required URLs](azure-to-azure-about-networking.md#outbound-connectivity-for-urls) or the [required IP ranges](azure-to-azure-about-networking.md#outbound-connectivity-for-ip-address-ranges), follow the steps in the [networking guidance document](site-recovery-azure-to-azure-networking-guidance.md).
198+
To whitelist [the required URLs](azure-to-azure-about-networking.md#outbound-connectivity-for-urls), follow the steps in the [networking guidance document](site-recovery-azure-to-azure-networking-guidance.md).
200199

201200
## Disk not found in the machine (error code 150039)
202201

0 commit comments

Comments
 (0)