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Copy file name to clipboardExpand all lines: articles/sentinel/sap/sap-deploy-troubleshoot.md
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@@ -39,29 +39,41 @@ Run:
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docker logs -f sapcon-[SID]
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```
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## Enable debug mode printing
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## Enable/disable debug mode printing
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**To enable debug mode printing**:
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**Enable debug mode printing**:
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1.Copy the following file to your **sapcon/[SID]**directory, and then rename it as `loggingconfig.yaml`: https://raw.githubusercontent.com/Azure/Azure-Sentinel/master/Solutions/SAP/template/loggingconfig_DEV.yaml
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1.On your VM, edit the **sapcon/[SID]/systemconfig.ini**file.
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1.[Reset the SAP data connector](#reset-the-sap-data-connector).
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1.Define the **General** section if it wasn't previously defined. In this section, define `logging_debug = True`.
If ABAP runtime errors appear on large systems, try setting a smaller chunk size:
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1. Edit the **sapcon/SID/systemconfig.ini** file and define `timechunk = 5`.
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2. [Reset the SAP data connector](#reset-the-sap-data-connector).
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1. Edit the **sapcon/[SID]/systemconfig.ini**fileandin the **Connector Configuration** section define `timechunk = 5`.
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For example:
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```Python
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[Connector Configuration]
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timechunk=5
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```
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1. save the file.
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The change takes effect two minutes after you save the file. You don't need to restart the Docker container.
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> [!NOTE]
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> The **timechunk** size is defined in minutes.
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### Missing ABAP (SAP user) permissions
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If you get an error message similar to: **..Missing Backend RFC Authorization..**, your SAP authorizations and role were not applied properly.
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If you get an error message similar to: **..Missing Backend RFC Authorization..**, your SAP authorizations and role weren't applied properly.
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1. Ensure that the **MSFTSEN/SENTINEL_CONNECTOR** role was imported as part of a [change request](prerequisites-for-deploying-sap-continuous-threat-monitoring.md) transport, and applied to the connector user.
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@@ -271,14 +292,20 @@ If you attempt to retrieve an audit log, without the [required change request](p
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While your system should automatically switch to compatibility mode if needed, you may need to switch it manually. To switch to compatibility mode manually:
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1. In the **sapcon/SID** directory, edit the **systemconfig.ini** file
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1. Edit the **sapcon/[SID]/systemconfig.ini**file
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1. Define: `auditlogforcexal = True`
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1. In the **Connector Configuration** section defineefine: `auditlogforcexal = True`
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1. Restart the Docker container:
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For example:
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```bash
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docker restart sapcon-[SID]
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```Python
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[Connector Configuration]
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auditlogforcexal=True
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```
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1. save the file.
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The change takes effect two minutes after you save the file. You don't need to restart the Docker container.r restart sapcon-[SID]
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```
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### SAPCONTROL or JAVA subsystems unable to connect
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### Audit log data not ingested past initial load
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If the SAP audit log data, visible in either the **RSAU_READ_LOAD** or **SM200** transactions, is not ingested into Microsoft Sentinel past the initial load, you may have a misconfiguration of the SAP system and the SAP host operating system.
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If the SAP audit log data, visible in either the **RSAU_READ_LOAD**or**SM200** transactions, isn't ingested into Microsoft Sentinel past the initial load, you may have a misconfiguration of the SAP system and the SAP host operating system.
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- Initial loads are ingested after a fresh installation of the SAP data connector, or after the **metadata.db**fileis deleted.
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- A sample misconfiguration might be when your SAP system timezone isset to **CET**in the **STZAC** transaction, but the SAP host operating system time zone isset to **UTC**.
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