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Merge pull request #221349 from bandersmsft/cm-error-codes-12132022
MCM - Format update for CM Error codes
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articles/cost-management-billing/costs/cost-management-error-codes.md

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@@ -7,7 +7,7 @@ ms.reviewer: micflan
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ms.service: cost-management-billing
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ms.subservice: cost-management
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ms.topic: troubleshooting
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ms.date: 05/13/2022
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ms.date: 12/13/2022
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ms.author: banders
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---
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Error message `400`.
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<a name="400"></a>
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### Mitigation
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**Mitigation**
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If you're using the [BillingPeriods](/rest/api/consumption/#getting-list-of-billing-periods) API, confirm that you're using a classic pay-as-you-go or EA subscription. The BillingPeriods API doesn't support Microsoft Customer Agreement subscriptions.
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Confirm that you're using a supported scope for the specific feature or subscription offer type.
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There are many feature-specific errors that use the `400` error code. Refer to the error message and API documentation for specific details. For general information, see [Cost Management APIs](/rest/api/cost-management).
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### More information
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**More information**
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For more information about billing periods when transitioning to a Microsoft Customer Agreement, see [Billing period](../understand/mca-understand-your-invoice.md#billing-period).
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<a name="401"></a>
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### Mitigation
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**Mitigation**
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For an Enterprise Agreement, confirm that the view charges options (Account Owner or Department Administrator) have been enabled.
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For a Microsoft Customer Agreement, confirm that the billing account owner has assigned you to a role that can view charges.
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See [AuthorizationFailed](#AuthorizationFailed).
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### More information
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**More information**
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For more information about enterprise agreements, see [Troubleshoot enterprise cost views](../manage/enterprise-mgmt-grp-troubleshoot-cost-view.md).
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<a name="404"></a>
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### Mitigation
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**Mitigation**
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Confirm that you're using a supported scope for the specific feature or supported subscription offer type.
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<a name="500"></a>
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### Mitigation
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**Mitigation**
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This message is an internal error. Wait an hour and try again.
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<a name="503"></a>
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### Mitigation
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**Mitigation**
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This message is an internal error. Wait an hour and try again.
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<a name="AccountCostDisabled"></a>
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### Mitigation
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**Mitigation**
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The message indicates that the Enterprise Agreement administrator hasn't enabled Cost Management (view charges) for account owners and subscription users. Contact your administrator.
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### More information
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**More information**
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For more information, see [Troubleshoot Azure enterprise cost views](../manage/enterprise-mgmt-grp-troubleshoot-cost-view.md).
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<a name="AuthorizationFailed"></a>
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### Mitigation
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**Mitigation**
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Confirm that you have access to the specified scope or object. For example, budget or export.
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### More information
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**More information**
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For more information, see [Assign access to Cost Management data](assign-access-acm-data.md)
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<a name="BadRequest"></a>
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### Mitigation
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**Mitigation**
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When using the Query or Forecast APIs to retrieve cost data, validate the query body.
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Also, see [SubscriptionTypeNotSupported](#SubscriptionTypeNotSupported).
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### More information
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**More information**
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For more information about the Query - Usage API body examples, see [Query - Usage](/rest/api/cost-management/query/usage).
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<a name="BillingAccessDenied"></a>
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### Mitigation
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**Mitigation**
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See [AuthorizationFailed](#AuthorizationFailed).
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<a name="DepartmentCostDisabled"></a>
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### Mitigation
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**Mitigation**
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The message indicates that the Enterprise Agreement administrator hasn't enabled Cost Management (DA view charges) for department admins. Contact your EA administrator.
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### More information
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**More information**
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For more information about troubleshooting disabled costs, see [Troubleshoot Azure enterprise cost views](../manage/enterprise-mgmt-grp-troubleshoot-cost-view.md).
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<a name="DisallowedOperation"></a>
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### Mitigation
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**Mitigation**
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The message indicates that the subscription doesn't have any charges. The type of subscription that you're using isn't allowed to incur charges. Because the subscription can't have any billed charges, it isn't supported by Cost Management.
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<a name="FailedDependency"></a>
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### Mitigation
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**Mitigation**
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When you're using the Forecast API, the error indicates that there's either not enough data to generate an accurate forecast. Or, there are multiple currencies that can't be merged.
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If you have multiple currencies, filter down to charges that only have one currency or request an aggregation of **CostUSD** instead of **Cost** to get a forecast normalized to USD.
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If there's not enough historical data, wait one week since you first had charges on the scope to see a forecast.
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### More information
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**More information**
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For more information about the API, see [Forecast - Usage](/rest/api/cost-management/forecast/usage).
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### Mitigation
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**Mitigation**
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The message is an internal error. Wait an hour and try again.
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<a name="IndirectCostDisabled"></a>
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### Mitigation
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**Mitigation**
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The message indicates that your partner hasn't published pricing for the Enterprise Agreement enrollment, which is required to use Cost Management. Contact your partner.
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### More information
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**More information**
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For more information, see [Troubleshoot Azure enterprise cost views](../manage/enterprise-mgmt-grp-troubleshoot-cost-view.md).
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<a name="InvalidAuthenticationTokenTenant"></a>
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The subscription you're accessing might have been moved to a different directory.
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<a name="InvalidGatewayHost"></a>
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The message is an internal error. Try again in five minutes. If the error continues, [create a support request](#create-a-support-request).
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<a name="InvalidScheduledActionEmailRecipients"></a>
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The message indicates that the scheduled action/email for an alert that you're creating or updating doesn't have any email recipients. When using the Azure portal, press ENTER after specifying an email address to ensure it's saved in the form.
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The message indicates that the view specified when creating or updating an alert with the ScheduledActions API isn't valid.
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The message indicates that the HTTP request didn't include a valid scope.
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If using a subscription or resource group, see [SubscriptionNotFound](#SubscriptionNotFound).
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For any other cases, validate the scope or resource ID.
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**More information**
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For more information, see [Assign access to Cost Management data](assign-access-acm-data.md).
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For mitigation information, see [AuthorizationFailed](#AuthorizationFailed).
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The subscription is disabled. You can't create or update Cost Management objects, like budgets and views, for a disabled subscription.
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For more information, see [Reactivate a disabled Azure subscription](../manage/subscription-disabled.md).
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## ResourceGroupNotFound
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<a name="ResourceGroupNotFound"></a>
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The error indicates that a resource group doesn't exist. The resource group might be moved or deleted.
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The error is caused by excessive use within a short timeframe. Wait five minutes and try again.
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**More information**
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For more information, see [Data latency and rate limits](manage-automation.md#data-latency-and-rate-limits).
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- Validate that the subscription ID is correct.
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If using Cost Management for a newly created subscription, wait 48 hours and try again.
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Supported subscription types are shown at [Understand Cost Management data](understand-cost-mgt-data.md).
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If using a management group, verify that all subscriptions have a supported offer type. Cost Management doesn't support management groups with Microsoft Customer Agreement subscriptions.
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Supported subscription types are shown at [Understand Cost Management data](understand-cost-mgt-data.md).
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If using the ExternalBillingAccounts or ExternalSubscriptions APIs, verify that the Microsoft.CostManagement resource providerRP was [registered](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) for your Azure Active Directory instance. Resource Provider registration is required to use Cost Management for AWS.
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If you get an `Empty GUID user id` error, update the bearer token associated with the request. You might temporarily see the error in the Azure portal, but it should resolve itself. If you continue to see the error in the Azure portal, refresh your browser.
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Also, see [AuthorizationFailed](#AuthorizationFailed).
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**More information**
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For more information, see [Set up AWS integration with Cost Management](aws-integration-set-up-configure.md).
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