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Merge pull request #199206 from MicrosoftDocs/revert-198976-revert-198658-release-build-2022-azure-communication-services
Revert "Revert "[Ship Room] Release build 2022 azure communication se…
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articles/communication-services/concepts/numbers/number-types.md

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## Available options
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[!INCLUDE [Regional Availability Notice](../../includes/regional-availability-include.md)]
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Azure Communication Services offers three types of Numbers: Toll-Free, Local, and Short Codes.
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- **To send or receive an SMS**, choose a Toll-Free Number or a Short Code
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| Type | Example | Send SMS | Receive SMS | Make Calls | Receive Calls | Typical Use Case | Restrictions |
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| :-------------------------------------------------------------------- | :---------------- | :------: | :---------: | :--------: | :-----------: | :------------------------------------------- | :------------- |
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| [Toll-Free](../../quickstarts/telephony/get-phone-number.md) | +1 (8AB) XYZ PQRS | Yes | Yes | Yes | Yes | Receive calls on IVR bots, SMS Notifications | SMS in US only |
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| [Toll-Free](../../quickstarts/telephony/get-phone-number.md) | +1 (8AB) XYZ PQRS | Yes | Yes | Yes | Yes | Receive calls on IVR bots, SMS Notifications | SMS in US and CA only |
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| [Local (Geographic)](../../quickstarts/telephony/get-phone-number.md) | +1 (ABC) XYZ PQRS | No | No | Yes | Yes | Geography Specific Number | Calling Only |
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| [Short-Codes](../../quickstarts/sms/apply-for-short-code.md) | ABC-XYZ | Yes | Yes | No | No | High-velocity SMS | SMS only |
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articles/communication-services/concepts/numbers/sub-eligibility-number-capability.md

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ms.date: 03/04/2022
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ms.topic: conceptual
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ms.service: azure-communication-services
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ms.custom: references_regions
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---
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# Subscription eligibility and number capabilities
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Additional details on eligible subscription types are as follows:
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| Number Type | Eligible Azure Agreement Type |
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| :------------------------------- | :------------------------------------------------------------------------------------------------------- |
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| Toll-Free and Local (Geographic) | Modern Customer Agreement (Field and Customer Led), Modern Partner Agreement (CSP), Enterprise Agreement |
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| Short-Codes | Modern Customer Agreement (Field Led) and Enterprise Agreement Only |
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| Number Type | Eligible Azure Agreement Type |
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| :------------------------------- | :-------------------------------------------------------------------------------------------------------- |
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| Toll-Free and Local (Geographic) | Modern Customer Agreement (Field and Customer Led), Modern Partner Agreement (CSP), Enterprise Agreement* |
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| Short-Codes | Modern Customer Agreement (Field Led) and Enterprise Agreement Only |
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\* Allowing the purchase of Italian phone numbers for CSP and LSP customers is planned only for General Availability launch.
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## Number capabilities
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :---------- | :------------------- | :------------------- | :------------------- | :--------------------- |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | General Availability | General Availability\* |
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| USA & Puerto Rico | Local | Not Available | Not Available | General Availability | General Availability\* |
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| USA | Short-Codes | Public Preview | Public Preview\* | Not Available | Not Available |
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| USA & Puerto Rico | Local | - | - | General Availability | General Availability\* |
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| USA | Short-Codes | Public Preview | Public Preview\* | - | - |
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\* Available through Azure Bot Framework and Dynamics only
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## Customers with UK Azure billing addresses
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :----------------- | :------------- | :------------------- | :------------------- | :--------------- | :--------------- |
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| UK | Toll-Free | - | - | Public Preview | Public Preview\* |
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| UK | Local | - | - | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | - | - | Public Preview | Public Preview\* |
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| Canada | Toll-Free | Public Preview | Public Preview | Public Preview | Public Preview\* |
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| Canada | Local | - | - | Public Preview | Public Preview\* |
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\* Available through Azure Bot Framework and Dynamics only
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## Customers with Ireland Azure billing addresses
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :-------- | :------------------- | :------------------- | :------------------- | :--------------- |
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| Ireland | Toll-Free | - | - | Public Preview | Public Preview\* |
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| Ireland | Local | - | - | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | - | - | Public Preview | Public Preview\* |
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| Canada | Toll-Free | Public Preview | Public Preview | Public Preview | Public Preview\* |
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| Canada | Local | - | - | Public Preview | Public Preview\* |
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| UK | Toll-Free | - | - | Public Preview | Public Preview\* |
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| UK | Local | - | - | Public Preview | Public Preview\* |
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\* Available through Azure Bot Framework and Dynamics only
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## Customers with Denmark Azure billing addresses
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :-------- | :------------------- | :------------------- | :------------- | :--------------- |
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| UK | Toll-Free | Not Available | Not Available | Public Preview | Public Preview\* |
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| UK | Local | Not Available | Not Available | Public Preview | Public Preview\* |
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| Denmark | Toll-Free | - | - | Public Preview | Public Preview\* |
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| Denmark | Local | - | - | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | Not Available | Not Available | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | - | - | Public Preview | Public Preview\* |
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| Canada | Toll-Free | Public Preview | Public Preview | Public Preview | Public Preview\* |
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| Canada | Local | - | - | Public Preview | Public Preview\* |
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| UK | Toll-Free | - | - | Public Preview | Public Preview\* |
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| UK | Local | - | - | Public Preview | Public Preview\* |
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\* Available through Azure Bot Framework and Dynamics only
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## Customers with Ireland Azure billing addresses
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## Customers with Canada Azure billing addresses
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :-------- | :------------------- | :------------------- | :------------- | :--------------- |
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| Canada | Toll-Free | Public Preview | Public Preview | Public Preview | Public Preview\* |
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| Canada | Local | - | - | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | - | - | Public Preview | Public Preview\* |
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| UK | Toll-Free | - | - | Public Preview | Public Preview\* |
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| UK | Local | - | - | Public Preview | Public Preview\* |
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :-------- | :------------------- | :------------------- | :------------------- | :--------------------- |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | General Availability | General Availability\* |
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| USA & Puerto Rico | Local | Not Available | Not Available | General Availability | General Availability\* |
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\* Available through Azure Bot Framework and Dynamics only
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## Customers with Denmark Azure Billing Addresses
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## Customers with Italy Azure billing addresses
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :------ | :-------- | :------------ | :------------ | :------------- | :--------------- |
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| Denmark | Toll-Free | Not Available | Not Available | Public Preview | Public Preview\* |
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| Denmark | Local | Not Available | Not Available | Public Preview | Public Preview\* |
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| Italy | Toll-Free** | - | - | Public Preview | Public Preview\* |
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| Italy | Local** | - | - | Public Preview | Public Preview\* |
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\* Available through Azure Bot Framework and Dynamics only
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\** Allowing the purchase of Italian phone numbers for CSP and LSP customers is planned only for General Availability launch.
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## Customers with Sweden Azure billing addresses
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :-------- | :------------------- | :------------------- | :------------- | :--------------- |
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| Sweden | Toll-Free | - | - | Public Preview | Public Preview\* |
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| Sweden | Local | - | - | Public Preview | Public Preview\* |
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| Canada | Toll-Free | Public Preview | Public Preview | Public Preview | Public Preview\* |
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| Canada | Local | - | - | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | Not Available | Not Available | Public Preview | Public Preview\* |
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| USA & Puerto Rico | Local | - | - | Public Preview | Public Preview\* |
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\* Available through Azure Bot Framework and Dynamics only
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articles/communication-services/concepts/pstn-pricing.md

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---
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# Telephony (PSTN) Pricing
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# Telephony (PSTN) pricing
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> [!IMPORTANT]
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> Number Retention and Portability: Phone numbers that are assigned to you during any preview program may need to be returned to Microsoft if you do not meet regulatory requirements before General Availability. During private preview and public preview, telephone numbers are not eligible for porting. [Details on offers in Public Preview / GA](../concepts/numbers/sub-eligibility-number-capability.md)
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All prices shown below are in USD.
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## United States Telephony Offers
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## United States telephony offers
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### Phone Number Leasing Charges
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### Phone number leasing charges
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|Number type |Monthly fee |
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|--------------|-----------|
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|Geographic |USD 1.00/mo |
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|Toll-Free |USD 2.00/mo |
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### Usage Charges
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### Usage charges
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|Number type |To make calls* |To receive calls|
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|--------------|-----------|------------|
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|Geographic |Starting at USD 0.0130/min |USD 0.0085/min |
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|Toll-free |Starting at USD 0.0130/min | USD 0.0220/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## United Kingdom Telephony Offers
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## United Kingdom telephony offers
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### Phone Number Leasing Charges
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### Phone number leasing charges
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|Number type |Monthly fee |
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|Geographic |USD 1.00/mo |
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|Toll-Free |USD 2.00/mo |
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### Usage Charges
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### Usage charges
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|Number type |To make calls* |To receive calls|
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|Geographic |Starting at USD 0.0150/min |USD 0.0090/min |
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|Toll-free |Starting at USD 0.0150/min |Starting at USD 0.0290/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Denmark Telephony Offers
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## Denmark telephony offers
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### Phone number leasing charges
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### Usage Charges
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### Usage charges
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|Number type |To make calls* |To receive calls|
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|Geographic |Starting at USD 0.0190/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0190/min |Starting at USD 0.0343/min |
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## Canada telephony offers
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|Number type |Monthly fee |
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|Toll-Free |USD 2.00/mo |
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|Number type |To make calls* |To receive calls|
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|Geographic |Starting at USD 0.0130/min |USD 0.0085/min |
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|Toll-free |Starting at USD 0.0130/min |USD 0.0220/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Ireland telephony offers
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|Number type |Monthly fee |
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|Geographic |USD 1.50/mo |
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|Toll-Free |USD 19.88/mo |
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|Number type |To make calls* |To receive calls|
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|Geographic |Starting at USD 0.0160/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0160/min |Starting at USD 0.0448/min |
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## Italy telephony offers
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|Number type |Monthly fee |
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|Geographic |USD 2.92/mo |
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|Toll-Free |USD 23.39/mo |
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|Geographic |Starting at USD 0.0160/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0160/min |USD 0.3415/min |
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## Sweden telephony offers
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|Number type |Monthly fee |
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|Geographic |USD 1.00/mo |
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|Toll-Free |USD 21.05/mo |
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|Number type |To make calls* |To receive calls|
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|Geographic |Starting at USD 0.0160/min |USD 0.0080/min |
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|Toll-free |Starting at USD 0.0160/min |USD 0.1138/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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***
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Note: Pricing for all countries is subject to change as pricing is market-based and depends on third-party suppliers of telephony services. Additionally, pricing may include requisite taxes and fees.

articles/communication-services/concepts/sms-pricing.md

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> [Learn more about SMS](../concepts/sms/concepts.md)
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The following documents may be interesting to you:
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- Familiarize yourself with the [SMS SDK](../concepts/sms/sdk-features.md)
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- Familiarize yourself with one of the [SMS SDKs](../concepts/sms/sdk-features.md)
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- Get an SMS capable [phone number](../quickstarts/telephony/get-phone-number.md)
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- Get a [short code](../quickstarts/sms/apply-for-short-code.md)
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- [Phone number types in Azure Communication Services](../concepts/telephony/plan-solution.md)

articles/communication-services/includes/regional-availability-include.md

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> The capabilities available (PSTN/SMS, Inbound/Outbound) depend on the country that you're operating within (your Azure billing address location), your use case, and the phone number type that you've selected. These capabilities vary by country due to regulatory requirements. For more information, visit the [Phone number types](../concepts/numbers/number-types.md) documentation.
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> The capabilities available (PSTN/SMS, Inbound/Outbound) depend on the country that you're operating within (your Azure billing address location), your use case, and the phone number type that you've selected. These capabilities vary by country due to regulatory requirements. For more information, visit the [Subscription eligibility](../concepts/numbers/sub-eligibility-number-capability.md) documentation.

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