Skip to content

Commit 5c83102

Browse files
committed
Update apply-for-ten-digit-long-code.md
Replaced ACS with Azure Communication Services, ran Acrolinx, and made minor text edits
1 parent 9dd15f5 commit 5c83102

File tree

1 file changed

+40
-31
lines changed

1 file changed

+40
-31
lines changed

articles/communication-services/quickstarts/sms/apply-for-ten-digit-long-code.md

Lines changed: 40 additions & 31 deletions
Original file line numberDiff line numberDiff line change
@@ -14,24 +14,28 @@ ms.subservice: sms
1414
ms.custom: mode-other
1515
---
1616

17-
# Quickstart: Apply for 10DLC (10 digit long codes)
18-
This guide walks you through the steps required to register a brand and campaign for 10DLC (10-Digit Long Code) messaging in ACS. This process ensures compliance with carrier requirements and enables reliable, high-quality message delivery. Refer to [10DLC guidelines](../../concepts/sms/ten-digit-long-code-guidelines.md) for instructions on how to fill the registration form.
17+
# Apply for 10DLC (10 digit long codes)
18+
19+
This article describes how to register a brand and campaign for 10DLC (10-Digit Long Code) messaging in Azure Communication Services. This process ensures compliance with carrier requirements and enables reliable, high-quality message delivery. For more information about how to complete the registration form, see [10DLC guidelines](../../concepts/sms/ten-digit-long-code-guidelines.md).
1920

2021
[!INCLUDE [Notice](../../includes/public-preview-include.md)]
2122

2223
## Prerequisites
23-
- [An active Communication Services resource.](../create-communication-resource.md)
24-
- An eligible subscription: Check eligibility [here](../../concepts/numbers/phone-number-management-for-united-states.md)
24+
25+
- [An active Communication Services resource.](../create-communication-resource.md).
26+
- An eligible subscription: Check eligibility [here](../../concepts/numbers/phone-number-management-for-united-states.md).
2527
- Company Information: Information about your business, such as your company's legal name, tax ID, and other relevant details.
2628
- Campaign Details: A description of the use case and sample messages you plan to send through 10DLC.
2729

28-
## 10DLC Registration
29-
Navigate to the **Regulatory Documents** blade in your ACS resource and select **Add** to start the 10DLC brand registration wizard.
30+
31+
## 10DLC registration
32+
Navigate to the **Regulatory Documents** blade in your Azure Communication Services resource and select **Add** to start the 10DLC brand registration wizard.
3033

3134
:::image type="content" source="./media/apply-for-brand-registration/regulatory-screen-1.png" alt-text="Screenshot showing Regulatory Documents blade." lightbox="./media/apply-for-brand-registration/regulatory-screen-1.png":::
3235

33-
### Brand Registration
34-
You first need to choose country/region and phone number type you would like to get verified. You need to apply for brand and campaign registration before acquiring 10DLC numbers for SMS. If you have acquired a 10DLC number for calling and want to enable it for SMS, then you need to first register the brand and campaign and then associate the number.
36+
### Brand registration
37+
38+
You first need to choose country/region and phone number type you would like to get verified. You need to apply for brand and campaign registration before acquiring 10DLC numbers for SMS. If you previously acquired a 10DLC number for calling and want to enable it for SMS, then you need to first register the brand and campaign and then associate the number.
3539

3640
:::image type="content" source="./media/apply-for-brand-registration/brand-registration-1.png" alt-text="Screenshot showing Brand registration form." lightbox="./media/apply-for-brand-registration/brand-registration-1.png":::
3741

@@ -40,10 +44,10 @@ In the brand registration form, provide details about your company:
4044
- **Company Name**: Your official registered business name.
4145
- **DBA or Brand Name**: Doing Business As (DBA) or brand name, if different.
4246
- **Website**: A website URL representing your business.
43-
- **Type of Legal Form**: Select the legal structure of your company (e.g., Private Company).
47+
- **Type of Legal Form**: Select the legal structure of your company (such as Private Company).
4448
- **EIN**: Employer Identification Number.
4549
- **EIN Issuing Country**: Country where your EIN was issued.
46-
- **Alternate ID**: Specify an alternate ID type (e.g., DUNS, GIIN, or LEI).
50+
- **Alternate ID**: Specify an alternate ID type (such as DUNS, GIIN, or LEI).
4751
- **DUNS or GIIN or LEI Number**: Enter the applicable ID number based on your alternate ID type.
4852
- **Company Address**: Primary address of your business.
4953
- **Address Line 2**: Additional address information, if needed.
@@ -53,7 +57,7 @@ In the brand registration form, provide details about your company:
5357
- **Country**: Country where the business is located.
5458
- **Stock Symbol**: Stock symbol, if publicly listed.
5559
- **Stock Exchange**: Name of the stock exchange where your business is listed, if applicable.
56-
- **Vertical Type**: Business category (e.g., Education, Finance).
60+
- **Vertical Type**: Business category (such as Education or Finance).
5761
- **Contact Email Address**: Contact email for inquiries related to the brand registration.
5862
- **Contact Phone Number**: Phone number for inquiries related to the brand registration.
5963

@@ -67,53 +71,59 @@ Submit the form for verification. Brand verification may take up to 48 hours.
6771
> [!Important]
6872
> Providing incorrect or incomplete information may result in brand verification failure. Double-check all details before submitting to avoid delays or rejections in the registration process.
6973
70-
## Campaign Registration
74+
## Campaign registration
75+
7176
After your brand is verified, proceed with the campaign registration:
7277

7378
Select **Add** and begin by filling in the **Application Type** details:
7479
- **Country or Region**: Select the country or region where you plan to run your campaign.
75-
- **Phone Number Type**: Choose the type of phone number for your campaign (e.g., Local).
80+
- **Phone Number Type**: Choose the type of phone number for your campaign (such as Local).
7681
- **Application Type**: Select the Campaign application type.
7782

7883
:::image type="content" source="./media/apply-for-brand-registration/campaign-registration-1.png" alt-text="Screenshot showing campaign registration form 1." lightbox="./media/apply-for-brand-registration/campaign-registration-1.png":::
7984

8085
Click **Next** to proceed to the **Campaign Details** section.
8186

82-
### Campaign Details
87+
### Campaign details
8388

8489
- **Brand**: Select the brand associated with this campaign.
8590
- **Description**: Add a description for the campaign, explaining its purpose and target audience.
86-
- **Call-to-Action / Message Flow**: Describe how end users are expected to engage with this campaign (e.g., opt-in process, expected interaction).
91+
- **Call-to-Action / Message Flow**: Describe how end users are expected to engage with this campaign (such as opt-in process, expected interaction).
8792

8893
:::image type="content" source="./media/apply-for-brand-registration/campaign-registration-2.png" alt-text="Screenshot showing campaign registration form 2." lightbox="./media/apply-for-brand-registration/campaign-registration-2.png":::
8994

9095
Click **Next** to proceed to the **Use Case** section
91-
### Use Case
92-
- **Content Type**: Select the type of content you intend to send (e.g., Marketing, Customer Care).
96+
97+
### Use cases
98+
99+
- **Content Type**: Select the type of content you intend to send (such as Marketing or Customer Care).
93100
- **Sub-content Type**: Choose a more specific content category if applicable.
94101
- **Sample Message**: Provide a sample message that aligns with the campaign's use case. You can add multiple sample messages if needed by clicking **Add Sample Message**.
95102

96103
:::image type="content" source="./media/apply-for-brand-registration/campaign-registration-3.png" alt-text="Screenshot showing campaign registration form 3." lightbox="./media/apply-for-brand-registration/campaign-registration-3.png":::
97104

98105
After completing the **Use Case** tab, proceed to the **Campaign and Content Attributes** tab:
99106

100-
### Campaign and Content Attributes
107+
### Campaign and content attributes
108+
101109
Fill in the campaign and content attributes as follows:
102110
- **Subscriber Opt-in**: Select **Yes** or **No** to indicate if subscriber opt-in is required.
103-
- **Subscriber Opt-in Message**: If **Yes** is selected, enter the message subscribers will receive when opting into the campaign.
111+
- **Subscriber Opt-in Message**: If **Yes** is selected, enter the message for subscribers to receive when opting into the campaign.
104112
- **Subscriber Opt-out**: Select **Yes** or **No** to indicate if subscribers can opt out.
105-
- **Subscriber Opt-out Answer**: If **Yes** is selected, enter the response message subscribers will receive when opting out.
113+
- **Subscriber Opt-out Answer**: If **Yes** is selected, enter the response message for subscribers to receive when opting out.
106114
- **Subscriber Help**: Select **Yes** or **No** to indicate if subscriber help is available.
107115
- **Subscriber Help Answer**: If **Yes** is selected, provide the message for subscribers seeking assistance.
108116

109-
#### Additional Attributes
117+
#### Additional attributes
118+
110119
- **Direct Lending or Loan Arrangement**: Indicate if the campaign involves any lending or loan arrangements.
111120
- **Embedded Link**: Select **Yes** or **No** to specify if the campaign includes an embedded link.
112121
- **Embedded Phone Number**: Select **Yes** or **No** to specify if a phone number is embedded within the campaign content.
113122
- **Age-gated Content**: Select **Yes** or **No** to indicate if the content is age-restricted.
114123

115-
#### Terms and Conditions
116-
- Affiliate marketing is not permitted on 10DLC numbers. Check the box to confirm that the campaign will not be used for Affiliate Marketing.
124+
#### Terms and conditions
125+
126+
Affiliate marketing is not permitted on 10DLC numbers. Check the box to confirm that the campaign will not be used for Affiliate Marketing.
117127

118128
:::image type="content" source="./media/apply-for-brand-registration/campaign-registration-4.png" alt-text="Screenshot showing campaign registration form 4." lightbox="./media/apply-for-brand-registration/campaign-registration-4.png":::
119129

@@ -122,10 +132,11 @@ Once all fields are completed, click **Next** to proceed to the **Review** tab.
122132
> [!Important]
123133
> Providing accurate information in the attributes section ensures compliance with regulatory requirements and reduces the risk of rejection.
124134
125-
### Review and Submit
126-
Review all information on the **Review** tab and submit your campaign application. Campaign approval may take 2–3 business days.
135+
### Review and submit
127136

128-
### Checking Status of Brand and Campaign Registration
137+
Review all information on the **Review** tab and submit your campaign application. Campaign approval may take 2 to 3 business days.
138+
139+
### Check the status of brand and campaign registration
129140

130141
After submitting your brand and campaign registration, you can check the status in the **Regulatory Documents** blade. Follow these steps:
131142

@@ -135,7 +146,7 @@ After submitting your brand and campaign registration, you can check the status
135146

136147
2. **View Brand Status**:
137148
- Under the **Brand Registration** section, locate your brand name.
138-
- The status will display as one of the following:
149+
- The status displays as one of the following:
139150
- **Pending**: Your brand registration is under review.
140151
- **Approved**: Your brand registration has been approved, and you may proceed with campaign registration.
141152
- **Rejected**: Your brand registration was rejected. Review the reason provided, make any necessary updates, and resubmit.
@@ -144,7 +155,7 @@ After submitting your brand and campaign registration, you can check the status
144155
- In the **Campaign Registration** section of the Regulatory Documents blade, find the campaign you submitted.
145156
- Campaign status options include:
146157
- **Pending**: Your campaign is under review.
147-
- **Approved**: Your campaign is approved, and you are authorized to start messaging.
158+
- **Approved**: Your campaign is approved, and you're authorized to start messaging.
148159
- **Rejected**: Your campaign was rejected. Check the details for the reason, make corrections, and resubmit as needed.
149160

150161
Using the **Regulatory Documents** blade to monitor the status of your brand and campaign registration allows you to stay informed and quickly address any issues to keep your messaging operations uninterrupted.
@@ -174,16 +185,14 @@ Once your campaign is approved, follow these steps to link a phone number to it:
174185
175186
:::image type="content" source="./media/apply-for-brand-registration/link-number-to-campaign.png" alt-text="Screenshot showing number to campaign linking." lightbox="./media/apply-for-brand-registration/link-number-to-campaign.png":::
176187

177-
178188
## Next steps
179189

180190
> [!div class="nextstepaction"]
181191
> [Get started with sending SMS](../../quickstarts/sms/send.md)
182192
183-
See the following articles for more information:
193+
## Related articles
184194

185195
- Check SMS FAQ for questions regarding [SMS](../../concepts/sms/sms-faq.md)
186196
- Familiarize yourself with the [SMS SDK](../../concepts/sms/sdk-features.md)
187197
- Get an SMS capable [phone number](../../quickstarts/telephony/get-phone-number.md)
188198
- Learn about [SMS number types](../../concepts/sms/sms-number-types.md)
189-

0 commit comments

Comments
 (0)