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\* Some exceptions apply. The full list of supported [Call Automation capabilities](#how-to-conduct-calls-in-virtual-rooms) are listed in this document.
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\*\* Currently in [public preview](https://azure.microsoft.com/support/legal/preview-supplemental-terms/).
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## When to use Virtual Rooms
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Following table shows when to use Virtual Rooms.
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| Virtual Rooms security-controls management - Set/Update flag to allow PSTN dial-out from specific Virtual Rooms | ✔️ | ❌ | ❌ |
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| Get list of users invited to join a Virtual Room | ✔️ | ❌ | ❌ |
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| A user initiates a Virtual Rooms call or joins an in-progress call | ❌ | ✔️ | ❌ |
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| Dial-out to a PSTN user | ❌ | ✔️ | ✔️*|
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| Dial-out to a PSTN user | ❌ | ✔️ | ✔️ |
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| Add/Remove VoIP participants to an in-progress call | ❌ | ✔️ | ✔️*|
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| Get list of participants who joined the in-progress call | ❌ | ✔️ | ✔️*|
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| Start/Stop call captions and change captions language | ❌ | ✔️ | ❌ |
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| Call Automation capability | Supported in Rooms call |
| Send announcements to specific call participants * | ✔️ |
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| Add/Remove a VoIP participant from an ongoing call | ✔️ |
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1. A participant with Presenter role adds PSTN number into a call
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1. PSTN user accepts and joins a room call
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### Virtual Rooms API/SDKs
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Rooms are created and managed via rooms APIs or SDKs. Use the rooms API/SDKs in your server application for `room` operations:
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The following table provides detailed capabilities mapped to the roles. At a high level, **Presenter** role has full control, **Attendee** capabilities are limited to audio and video, while **Consumer** can only receive audio, video, and screen sharing.
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<b>Note:</b> A PSTN call participant is not a part of Room roster, so a user role is not assigned to them. They capabilities are limited to mute/unmute themselves on the local device.
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