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articles/communication-services/concepts/telephony/known-limitations-acs-telephony.md

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This article provides information about limitations and known issues related to the Azure Communication Services direct routing
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1. Anonymous calling is not supported
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1. Anonymous calling isn't supported
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- will be fixed in GA release
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1. Different set of Media Processors (MP) is used with different IP addresses. Currently [any Azure IP address](./direct-routing-infrastructure.md#media-traffic-ip-and-port-ranges) can be used for media connection between Azure MP and Session Border Controller (SBC).
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- will be fixed in GA release
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1. Azure Communication Services SBC Fully Qualified Domain Name (FQDN) must be different from Teams Direct Routing SBC FQDN
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1. Wildcard SBC certificates require additional workaround. Please contact Azure support for details.
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1. Wildcard SBC certificates require extra workaround. Contact Azure support for details.
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1. Media bypass/optimization is not supported
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1. Media bypass/optimization isn't supported
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1. No indication of SBC connection status/details in Azure portal
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- will be fixed in GA release
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1. Azure Communication Services direct routing is not available in Government Clouds
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1. Multi-tenant trunks are not supported
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1. Location-based routing is not supported
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1. Azure Communication Services direct routing isn't available in Government Clouds
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1. Multi-tenant trunks aren't supported
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1. Location-based routing isn't supported
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1. No quality dashboard is available for customers
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1. Enhanced 911 is not supported
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1. Enhanced 911 isn't supported
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1. PSTN numbers missing from Call Summary logs
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## Next steps

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