Merge pull request #91276 from jeffpatt24/patch-12

Update storage-sync-files-troubleshoot.md

Author: PRMerger15

articles/storage/files/storage-sync-files-troubleshoot.md

@@ -1004,7 +1004,7 @@ If files fail to be recalled:
         - At an elevated command prompt, run `fltmc`. Verify that the StorageSync.sys and StorageSyncGuard.sys file system filter drivers are listed.
 
 > [!NOTE]
-> An Event ID 9006 is logged once per hour in the Telemetry event log if a file fails to recall (one event is logged per error code). The Operational and Diagnostic event logs should be used if additional information is needed to diagnose an issue.
+> An Event ID 9006 is logged once per hour in the Telemetry event log if a file fails to recall (one event is logged per error code). Check the [Recall errors and remediation](#recall-errors-and-remediation) section to see if remediation steps are listed for the error code.
 
 ### Recall errors and remediation
 
@@ -1014,8 +1014,12 @@ If files fail to be recalled:
 | 0x80070036 | -2147024842 | ERROR_NETWORK_BUSY | The file failed to recall due to a network issue.  | If the error persists, check network connectivity to the Azure file share. |
 | 0x80c80037 | -2134376393 | ECS_E_SYNC_SHARE_NOT_FOUND | The file failed to recall because the server endpoint was deleted. | To resolve this issue, see [Tiered files are not accessible on the server after deleting a server endpoint](https://docs.microsoft.com/azure/storage/files/storage-sync-files-troubleshoot?tabs=portal1%2Cazure-portal#tiered-files-are-not-accessible-on-the-server-after-deleting-a-server-endpoint). |
 | 0x80070005 | -2147024891 | ERROR_ACCESS_DENIED | The file failed to recall due to an access denied error. This issue can occur if the firewall and virtual network settings on the storage account are enabled and the server does not have access to the storage account. | To resolve this issue, add the Server IP address or virtual network by following the steps documented in the [Configure firewall and virtual network settings](https://docs.microsoft.com/azure/storage/files/storage-sync-files-deployment-guide?tabs=azure-portal#configure-firewall-and-virtual-network-settings) section in the deployment guide. |
-| 0x80c86002 | -2134351870 | ECS_E_AZURE_RESOURCE_NOT_FOUND | The file failed to recall because it's not accessible in the Azure file share. | To resolve this issue, verify the file exists in the Azure file share. If the file exists in the Azure file share, upgrade to the latest Azure File Sync agent version. |
-| 0x80c8305f | -2134364065 | ECS_E_EXTERNAL_STORAGE_ACCOUNT_AUTHORIZATION_FAILED | The file failed to recall due to authorization failure to the storage account. | To resolve this issue, verify [Azure File Sync has access to the storage account](https://docs.microsoft.com/en-us/azure/storage/files/storage-sync-files-troubleshoot?tabs=portal1%2Cazure-portal#troubleshoot-rbac). |
+| 0x80c86002 | -2134351870 | ECS_E_AZURE_RESOURCE_NOT_FOUND | The file failed to recall because it's not accessible in the Azure file share. | To resolve this issue, verify the file exists in the Azure file share. If the file exists in the Azure file share, upgrade to the latest Azure File Sync [agent version](https://docs.microsoft.com/azure/storage/files/storage-files-release-notes#supported-versions). |
+| 0x80c8305f | -2134364065 | ECS_E_EXTERNAL_STORAGE_ACCOUNT_AUTHORIZATION_FAILED | The file failed to recall due to authorization failure to the storage account. | To resolve this issue, verify [Azure File Sync has access to the storage account](https://docs.microsoft.com/azure/storage/files/storage-sync-files-troubleshoot?tabs=portal1%2Cazure-portal#troubleshoot-rbac). |
+| 0x80c86030 | -2134351824 | ECS_E_AZURE_FILE_SHARE_NOT_FOUND | The file failed to recall because the Azure file share is not accessible. | Verify the file share exists and is accessible. If the file share was deleted and recreated, perform the steps documented in the [Sync failed because the Azure file share was deleted and recreated](https://docs.microsoft.com/azure/storage/files/storage-sync-files-troubleshoot?tabs=portal1%2Cazure-portal#-2134375810) section to delete and recreate the sync group. |
+| 0x800705aa | -2147023446 | ERROR_NO_SYSTEM_RESOURCES | The file failed to recall due to insuffcient system resources. | If the error persists, investigate which application or kernel-mode driver is exhausting system resources. |
+| 0x8007000e | -2147024882 | ERROR_OUTOFMEMORY | The file failed to recall due to insuffcient memory. | If the error persists, investigate which application or kernel-mode driver is causing the low memory condition. |
+| 0x80070070 | -2147024784 | ERROR_DISK_FULL | The file failed to recall due to insufficient disk space. | To resolve this issue, free up space on the volume by moving files to a different volume, increase the size of the volume, or force files to tier by using the Invoke-StorageSyncCloudTiering cmdlet. |
 
 ### Tiered files are not accessible on the server after deleting a server endpoint
 Tiered files on a server will become inaccessible if the files are not recalled prior to deleting a server endpoint.