Merge pull request #85111 from dagiro/ts_zeppelin1

ts_zeppelin1

Author: Ja-Dunn

articles/hdinsight/domain-joined/TOC.yml

@@ -58,6 +58,10 @@
   items:
   - name: Create ESP clusters and sync with on-premises
     href: apache-domain-joined-create-configure-enterprise-security-cluster.md
+  - name: Troubleshoot
+    items:
+    - name: Unable to sign in to Zeppelin
+      href: ./domain-joined-zeppelin-signin.md
 - name: Reference
   items:
   - name: Code samples

articles/hdinsight/domain-joined/domain-joined-zeppelin-signin.md

@@ -0,0 +1,39 @@
+---
+title: Unable to sign in to Zeppelin in Azure HDInsight
+description: Unable to sign in to Zeppelin in Azure HDInsight
+ms.service: hdinsight
+ms.topic: troubleshooting
+author: hrasheed-msft
+ms.author: hrasheed
+ms.date: 08/12/2019
+---
+
+# Scenario: Unable to sign in to Apache Zeppelin in Azure HDInsight
+
+This article describes troubleshooting steps and possible resolutions for issues when interacting with Azure HDInsight clusters.
+
+## Issue
+
+Unable to sign in to Apache Zeppelin after changing the ADDS password in active directory.
+
+## Cause
+
+User mentioned in the `activeDirectoryRealm.systemUsername` of the `shiro_ini` file changed the active directory password.
+
+## Resolution
+
+1. Verify that the changed password is the root cause by including `activeDirectoryRealm.systemPassword = <new password>` in the Zeppelin `shiro_ini` config in Ambari. Remove the `activeDirectoryRealm.hadoopSecurityCredentialPath` setting. Below is location of `shiro ini`.
+
+	![Shiro](./media/domain-joined-zeppelin-signin/shiro.png)
+
+1. If users can now sign in to Zeppelin after step 1, create a new `jceks` file with the new password and replace the `activeDirectoryRealm.hadoopSecurityCredentialPath` with the new file.
+
+## Next steps
+
+If you didn't see your problem or are unable to solve your issue, visit one of the following channels for more support:
+
+* Get answers from Azure experts through [Azure Community Support](https://azure.microsoft.com/support/community/).
+
+* Connect with [@AzureSupport](https://twitter.com/azuresupport) - the official Microsoft Azure account for improving customer experience. Connecting the Azure community to the right resources: answers, support, and experts.
+
+* If you need more help, you can submit a support request from the [Azure portal](https://portal.azure.com/?#blade/Microsoft_Azure_Support/HelpAndSupportBlade/). Select **Support** from the menu bar or open the **Help + support** hub. For more detailed information, review [How to create an Azure support request](https://docs.microsoft.com/azure/azure-supportability/how-to-create-azure-support-request). Access to Subscription Management and billing support is included with your Microsoft Azure subscription, and Technical Support is provided through one of the [Azure Support Plans](https://azure.microsoft.com/support/plans/).