Reconcile TOC refresh with titles and headings

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Author: vac0224

articles/communication-services/concepts/includes/sms-alphanumeric-sender-id-pricing.md

@@ -1,5 +1,5 @@
 ---
-title: Alphanumeric sender ID SMS pricing includes file
+title: Alphanumeric sender ID SMS pricing
 description: include file
 services: azure-communication-services
 author: prakulka
@@ -14,19 +14,20 @@ ms.author: prakulka
 ---
 
 > [!IMPORTANT]
->- For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.
 >
+>- For billing locations in the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products. In addition, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.
 >
->- For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.
+>- For billing locations outside the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.
 
-The Alphanumeric sender ID service requires enabling alphanumeric sender ID through the Azure portal. Once the alphanumeric sender ID service is enabled, pay-as-you-go pricing applies to the usage fee. The usage fee is determined by the destination of the message.
+To use the Alphanumeric sender ID service, you need to enable alphanumeric sender ID through the Azure portal. Once the alphanumeric sender ID service is enabled, pay-as-you-go pricing applies to the usage fee. Azure Communication Services determines the usage fee by the destination of the message.
 
-##  Alphanumeric sender ID  Pricing
+## Alphanumeric sender ID  Pricing
 
 ### Usage Fee
-SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from an alphanumeric sender ID to phone numbers located within the destinations mentioned below. 
 
-The following prices are exclusive of the required communications taxes and fees:
+SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. You can send messages from an alphanumeric sender ID to phone numbers located within the destinations in the following table.
+
+The following prices don't include the required communications taxes and fees:
 
 |Country/Region| Send Message |
 |-----------|---------|
@@ -53,6 +54,4 @@ The following prices are exclusive of the required communications taxes and fees
 |Switzerland | $0.069 | 
 |United Kingdom | $0.04 |
 
-*See our guide on [SMS character limits](../sms/sms-faq.md#what-is-the-sms-character-limit) to learn more about message segments.
-
-
+*For more information about message segments, see [SMS character limits](../sms/sms-faq.md#what-is-the-sms-character-limit).

articles/communication-services/concepts/includes/sms-shortcode-pricing.md

@@ -1,5 +1,5 @@
 ---
-title: Short Code SMS Pricing includes file
+title: Short Code SMS Pricing
 description: include file
 services: azure-communication-services
 author: prakulka
@@ -12,26 +12,27 @@ ms.topic: include
 ms.custom: Include file
 ms.author: prakulka
 ---
->[!Important] 
->Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States, Canada, and United Kingdom.
+> [!IMPORTANT]
+> Short Code availability is currently restricted to Azure enterprise subscriptions that have a billing address in the United States, Canada, and United Kingdom.
 
 > [!IMPORTANT]
->- For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.
 >
+>- For billing locations in the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products. In addition, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.
 >
->- For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.
+>- For billing locations outside the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.
+
+To use the Short Code service, you need to provision a short code through the Azure portal. Once you provision a short code, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. Azure Communication Services determines the leasing fee, usage fee, and carrier surcharge by the short code type, location of the short code, destination, and the carrier of the message.
 
-The Short Code service requires provisioning a short code through the Azure portal. Once a short code is provisioned, pay-as-you-go pricing applies to the leasing fee, usage fee, and the carrier surcharge. The leasing fee, usage fee, and the carrier surcharge are determined by the short code type, location of the short code, destination, and the carrier of the message.
+## Short Codes pricing
 
-## Short Codes Pricing
+### Setup fee
 
-### Setup Fee
-When applying for a short code, there are two charges to consider:
+When you apply for a short code, there are two charges to consider:
 
-- Pre-paid Monthly Fee: This fee covers the period from the day of application until the short code is delivered. Currently, this fee is temporarily waived and will not be charged.
-- Setup Fee: This is a one-time charge applied at the time the short code is delivered.
+- Prepaid Monthly Fee: A fee that covers the period from the day of application until the short code is delivered. Currently, this fee is temporarily waived and isn't charged.
+- Setup Fee: A one-time charge applied at the time the short code is delivered.
 
-#### Pre-paid fee
+#### Prepaid fee
 
 |Country/Region|Fee type   | Description |Fee|
 |---------|-----------|-------------|---|
@@ -40,20 +41,21 @@ When applying for a short code, there are two charges to consider:
 |United States|Random Short Code Fee |Charged before short code delivery.|$1000/mo*|
 
 *Extra $500/mo would be charged for Vanity short codes"
->[!Note] 
->The pre-paid monthly fee is currently waived and will not be charged. Please be aware that this is a temporary measure and subject to change.
+> [!NOTE]
+> The pre-paid monthly fee is currently waived and is not charged. The fee waiver is a temporary measure and subject to change.
 
-#### Setup fee
+#### Setup fee details
 
 |Country/Region|Fee type   | Description |Fee|
 |---------|-----------|-------------|---|
-|Canada|Setup Fee |Charged at the time the Short Code is delivered |$3000|
+|Canada|Setup Fee |Charged at the time the Short Code is delivered |$3,000|
 |United States|Setup Fee |Charged at the time the Short Code is delivered |$650|
 
->[!Note] 
->Short Codes provisioning typically takes on average 8-12 weeks.
+> [!NOTE]
+> Short Codes provisioning typically takes on average 8 to 12 weeks.
+
+### Leasing fee
 
-### Leasing Fee
 Fees for short code leasing are charged after provisioning is complete and then recur on a month-to-month basis:
 
 |Country/Region|Number type | Monthly fee |
@@ -64,10 +66,11 @@ Fees for short code leasing are charged after provisioning is complete and then
 
 *Extra $500/mo would be charged for Vanity short codes
 
-### Usage Fee
-SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. Messages can be sent from a short code to phone numbers located within the specified countries or regions. 
+### Usage fee
 
-The following prices are exclusive of the required communications taxes and fees:
+SMS offers pay-as-you-go pricing. The price is a per-message segment charge based on the destination of the message. You can send messages from a short code to phone numbers located within the specified countries or regions. 
+
+The following prices don't include the required communications taxes and fees:
 
 |Country/Region| Send Message | Receive Message|
 |-----------|---------|--------------|
@@ -78,7 +81,8 @@ The following prices are exclusive of the required communications taxes and fees
 *See our guide on [SMS character limits](../sms/sms-faq.md#what-is-the-sms-character-limit) to learn more about message segments.
 
 ### Carrier surcharge
-A standard carrier surcharge is applicable to messages exchanged via short-codes. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages.  See our guide on [Carrier surcharges]
+
+A standard carrier surcharge applies to messages exchanged via short-codes. A carrier surcharge is a per-message segment* charge and is subject to change. Carrier surcharge is calculated based on the destination of the message for sent messages and based on the sender of the message for received messages. See the SMS FAQ [Carrier fees](../sms/sms-faq.md#carrier-fees).
 
 |Country/Region| Send Message | Receive Message|
 |-----------|---------|--------------|

articles/communication-services/concepts/includes/sms-ten-digit-long-code-pricing.md

@@ -1,5 +1,5 @@
 ---
-title: 10DLC SMS Pricing include file
+title: 10DLC SMS Pricing
 description: include file
 services: azure-communication-services
 author: prakulka
@@ -13,24 +13,28 @@ ms.custom: include file
 ms.author: prakulka
 ---
 > [!IMPORTANT]
->- For billing locations in the US and Puerto Rico – Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products. Additionally, customer spend on the products is not eligible for Microsoft Azure Consumption Commitment drawdown.
 >
+>- For billing locations in the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products. In addition, customer spend on the products isn't eligible for Microsoft Azure Consumption Commitment drawdown.
 >
->- For billing locations outside the US and Puerto Rico Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits are not eligible for purchasing the products.
-## 10 Digit Long Code (10DLC) Pricing
+>- For billing locations outside the US and Puerto Rico, Azure Prepayment (previously called Monetary Commitment) funds and Azure prepaid credits aren't eligible for purchasing the products.
 
-This page provides an overview of the pricing for 10DLC (10-Digit Long Code) SMS services available through Azure Communication Services (ACS). 10DLC is primarily supported in the United States. Availability depends on the subscription billing location and eligibility. Check the [ACS eligibility documentation](../../concepts/numbers/phone-number-management-for-united-states.md) for more details on supported countries/regions. The 10DLC SMS service requires registering a brand, registering a campaign, and provisioning a 10DLC number through the Azure portal. Pay-as-you-go pricing applies to these different services: brand registration, campaign registration, phone number leasing, and message usage. 
+## 10 Digit Long Code (10DLC) pricing
 
-### **Registration Fees**
-Registration fees are required for brands and campaigns to comply with U.S. 10DLC regulations. 
+This article describes the pricing for 10DLC (10-Digit Long Code) SMS services available through Azure Communication Services. 10DLC is primarily supported in the United States. Availability depends on the subscription billing location and eligibility. For more information about supported countries/regions, see [Phone number management for United States](../../concepts/numbers/phone-number-management-for-united-states.md). The 10DLC SMS service requires registering a brand, registering a campaign, and provisioning a 10DLC number through the Azure portal. Pay-as-you-go pricing applies to these different services: brand registration, campaign registration, phone number leasing, and message usage.
+
+### Registration fees
+
+Registration fees are required for brands and campaigns to comply with U.S. 10DLC regulations.
 
 - **Brand**: A brand represents your business or organization. It's a unique identity used to register campaigns with mobile carriers.
 - **Campaign**: A campaign is a use case associated with a brand, such as promotional messages, customer notifications, or emergency alerts. Campaign registration ensures compliance with messaging regulations and helps carriers distinguish legitimate traffic from spam.
 
 >[!Note]
-> Trust scores and vetting requirements are determined by TCR and participating carriers. Brand vetting is **required as per The Campaign Registry (TCR)** in the following cases:  
-> To achieve higher trust scores for better message throughput and delivery rates.    
-> Brand vetting for 10DLC (10-Digit Long Code) messaging is typically required for companies outside the Russell 3000 list.
+> Trust scores and vetting requirements are determined by TCR and participating carriers. Brand vetting is **required as per The Campaign Registry (TCR)** in the following cases:
+>
+> - To achieve higher trust scores for better message throughput and delivery rates.
+>
+> - Brand vetting for 10DLC (10-Digit Long Code) messaging is typically required for companies outside the Russell 3000 list.
 
 The following fees apply to the registration of brands and campaigns.
 
@@ -40,25 +44,25 @@ The following fees apply to the registration of brands and campaigns.
 | **Brand**          | Vetting                | Per Brand                      | One-time    | Standard vetting for brand registration. Not required for all brands. | $40     |
 | **Campaign**       | Standard               | Per campaign                   | Monthly     | Standard campaign registration fee   | $10    |
 
+### Phone number leasing fee
 
-### **Phone Number Leasing Fee**
 Monthly leasing fees for phone numbers.
 
 | Category           | Fee Type               | Frequency   | Description                            | Fee    |
 |--------------------|------------------------|-------------|----------------------------------------|--------|
 | **Local (Geographic)**   | Leasing                | Monthly     | Monthly fee for leasing a phone number | $1     |
 
+### Usage fee
 
-### Usage Fee
 SMS offers pay-as-you-go pricing. The price is a per-message segment* charge based on the destination of the message. 10DLC phone numbers can send messages to phone numbers located within the United States.
 
 |Country/Region| Send Message | Receive Message|
 |-----------|---------|--------------|
 |United States| $0.0075 | $0.0075|
 
+### Carrier surcharges
 
-### **Carrier Surcharges**
-A carrier surcharge applies to messages exchanged using 10DLC numbers. This surcharge is a per-message segment fee that may vary over time. For outbound messages, the surcharge is determined by the carrier of the recipient's number. For inbound messages, it is determined by the carrier of the sender's number.
+A carrier surcharge applies to messages exchanged using 10DLC numbers. This surcharge is a per-message segment fee that might vary over time. For outbound messages, the carrier of the recipient's number determines the surcharge. For inbound messages, it's determined by the carrier of the sender's number. See the SMS FAQ [Carrier fees](../sms/sms-faq.md#carrier-fees).
 
 | Carrier            | Frequency      | Fee    |
 |--------------------|---------------------------------------|--------|