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*Transfer or redirect of a VoIP call to a phone number is currently not supported.
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*Redirect of a VoIP call to a phone number is not supported.
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## Architecture
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**Create Call**
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Create Call action can be used to place outbound calls to phone numbers and to other communication users. Use cases include your application placing outbound calls to proactively inform users about an outage or notify about an order update.
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**Connect Call**
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**Connect Call** (in preview)
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Connect Call action can be used to connect to an ongoing call and take call actions on it. You can also use this action to connect and manage a Rooms call programmatically, like performing PSTN dial outs for Room using your service.
Copy file name to clipboardExpand all lines: articles/communication-services/how-tos/call-automation/actions-for-call-control.md
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2.`ParticipantsUpdated` event that contains the latest list of participants in the call.
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## Connect to a call
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## Connect to a call (in preview)
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Connect action enables your service to establish a connection with an ongoing call and take actions on it. This is useful to manage a Rooms call or when client applications started a 1:1 or group call that Call automation isn't part of. Connection is established using the CallLocator property and can be of types: ServerCallLocator, GroupCallLocator, and RoomCallLocator. These IDs can be found when the call is originally established or a Room is created, and also published as part of [CallStarted](./../../../event-grid/communication-services-voice-video-events.md#microsoftcommunicationcallstarted) event.
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To connect to any 1:1 or group call, use the ServerCallLocator. If you started a call using GroupCallId, you can also use the GroupCallLocator.
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