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Merge pull request #215956 from nolavime/patch-90
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articles/azure-monitor/alerts/itsmc-dashboard-errors.md

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@@ -99,8 +99,7 @@ The following sections describe common errors that appear in the connector statu
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**Cause**: The IP address of the ITSM application doesn't allow ITSM connections from partner ITSM tools.
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**Resolution**: To allow ITSM connections from partner ITSM tools, we recommend that the to list includes the entire public IP range of the Azure region of the LogAnalytics workspace. For more information, see this article about [Azure IP ranges](https://www.microsoft.com/download/details.aspx?id=56519). You can only list the ActionGroup network tag in these regions: EUS/WEU/EUS2/WUS2/US South Central.
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**Resolution**: To allow ITSM connections from partner ITSM tools, You need to allow ActionGroup network.
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## Authentication
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**Error**: "User Not Authenticated"

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