@@ -269,49 +269,41 @@ After installing OT monitoring software, make sure to run the following tests:
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# ### Gateway checks
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- Use the ` route` command to show the IP address of the Gateway . For example:
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+ Use the ` route` command to show the gateway ' s IP address. For example:
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```
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-
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<root@xsense:/# route -n
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Kernel IP routing table
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Destination Gateway Genmask Flags Metric Ref Use Iface
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0.0.0.0 172.18.0.1 0.0.0.0 UG 0 0 0 eth0
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172.18.0.0 0.0.0.0 255.255.0.0 U 0 0 0 eth0
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>
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-
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```
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Use the `arp -a` command to verify that the MAC recognizes the IP, if a ping command to the gateway IP fails to trigger it. For example:
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```
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<root@xsense:/# arp -a
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cusalvtecca101-gi0-02-2851.network.microsoft.com (172.18.0.1) at 02:42:b0:3a:e8:b5 [ether] on eth0
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mariadb_22.2.6.27-r-c64cbca.iot_network_22.2.6.27-r-c64cbca (172.18.0.5) at 02:42:ac:12:00:05 [ether] on eth0
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redis_22.2.6.27-r-c64cbca.iot_network_22.2.6.27-r-c64cbca (172.18.0.3) at 02:42:ac:12:00:03 [ether] on eth0
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-
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```
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#### DNS checks
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- Use the ` cat /etc/resolv.conf` command to check the IP that is configured for DNS. For example:
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-
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+ Use the `cat /etc/resolv.conf` command to find the IP address that' s configured for DNS traffic. For example:
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` ` `
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-
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< root@xsense:/# cat /etc/resolv.conf
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search reddog.microsoft.com
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nameserver 127.0.0.11
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options ndots:0
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>
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-
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` ` `
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Use the ` host` command to resolve an FQDN. For example:
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` ` `
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-
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< root@xsense:/# host www.apple.com
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www.apple.com is an alias for www.apple.com.edgekey.net.
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www.apple.com.edgekey.net is an alias for www.apple.com.edgekey.net.globalredir.akadns.net.
@@ -320,15 +312,13 @@ e6858.dscx.akamaiedge.net has address 72.246.148.202
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e6858.dscx.akamaiedge.net has IPv6 address 2a02:26f0:5700:1b4::1aca
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e6858.dscx.akamaiedge.net has IPv6 address 2a02:26f0:5700:182::1aca
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>
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-
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` ` `
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# ### Firewall checks
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Use the ` wget` command to verify that port 443 is open for communication. For example:
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` ` `
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< root@xsense:/# wget https://www.apple.com
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--2022-11-09 11:21:15-- https://www.apple.com/
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Resolving www.apple.com (www.apple.com)... 72.246.148.202, 2a02:26f0:5700:1b4::1aca, 2a02:26f0:5700:182::1aca
@@ -342,7 +332,6 @@ index.html.1 100%[===================>] 97.62K --.-KB/s in 0.02s
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2022-11-09 11:21:15 (5.88 MB/s) - 'index.html.1' saved [99966/99966]
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>
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-
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` ` `
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For more information, see [Check system health](how-to-troubleshoot-the-sensor-and-on-premises-management-console.md#check-system-health) in our sensor and on-premises management console troubleshooting article.
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