Resolved blocking issues

Fixed typo from include file, and problems with telephony and Calling SDK files.

Author: vac0224

articles/communication-services/concepts/telephony/telephony-concept.md

@@ -38,7 +38,9 @@ If you answer **yes** to the following questions, then Voice Calling (PSTN) is t
 With this option:
 - You get numbers directly from Microsoft and can call phones around the world.
 - You don't need to deploy or maintain any on-premises system because Voice Calling (PSTN) operates through Azure Communication Services.
-- Note: If necessary, you can choose to connect a supported Session Border Controller (SBC) through Azure Communication Services direct routing for interoperability with third-party private branch exchanges (PBXs). SBCs can also enable analog devices and other third-party telephony equipment supported by the SBC.
+
+  > [!NOTE]
+  > If necessary, you can connect a supported Session Border Controller (SBC) through Azure Communication Services direct routing for interoperability with third-party private branch exchanges (PBXs). SBCs can also enable analog devices and other third-party telephony equipment supported by the SBC.
 
 This option requires an uninterrupted connection to Azure Communication Services.  
 
@@ -68,24 +70,24 @@ This option requires:
 
 - Uninterrupted connection to Azure.
 - Deploying and maintaining a supported SBC.
-- A contract with a third-party carrier. (Unless deployed as an option to provide a connection to third-party PBX, analog devices, or other telephony equipment for users who are on Communication Services.)
+- A contract with a third-party carrier. Unless deployed as an option to provide a connection to third-party PBX, analog devices, or other telephony equipment for users who are on Communication Services.
 
 ## Next steps
 
 ### Conceptual documentation
 
-- [Phone number types in Azure Communication Services](./plan-solution.md)
-- [Plan for Azure direct routing](./direct-routing-infrastructure.md)
-- [Session Border Controllers certified for Azure Communication Services direct routing](./certified-session-border-controllers.md)
-- [Pricing](../pricing.md)
-- Learn about [call automation API](../call-automation/call-automation.md) that enables you to build server-based calling workflows to control and manage calls for phone numbers and direct routing
-- [Number lookup overview](../../concepts/numbers/number-lookup-concept.md)
-- [Try Phone Calling](./try-phone-calling.md)
+- [Phone number types in Azure Communication Services](./plan-solution.md).
+- [Plan for Azure direct routing](./direct-routing-infrastructure.md).
+- [Session Border Controllers certified for Azure Communication Services direct routing](./certified-session-border-controllers.md).
+- [Pricing](../pricing.md).
+- Learn about [call automation API](../call-automation/call-automation.md) that enables you to build server-based calling workflows that controls and manages calls for phone numbers and direct routing.
+- [Number lookup overview](../../concepts/numbers/number-lookup-concept.md).
+- [Try Phone Calling](./try-phone-calling.md).
 
 
 ### Quickstarts
 
-- [Get a phone number](../../quickstarts/telephony/get-phone-number.md)
-- [Outbound call to a phone number](../../quickstarts/telephony/pstn-call.md)
-- [Use call automation to build calling workflow that can place calls to phone numbers, play voice prompts and more](../../quickstarts/call-automation/quickstart-make-an-outbound-call.md)
-- [Look up operator information for a phone number](../../quickstarts/telephony/number-lookup.md)
+- [Get a phone number](../../quickstarts/telephony/get-phone-number.md).
+- [Outbound call to a phone number](../../quickstarts/telephony/pstn-call.md).
+- [Use call automation to build calling workflow that can place calls to phone numbers, play voice prompts and more](../../quickstarts/call-automation/quickstart-make-an-outbound-call.md).
+- [Look up operator information for a phone number](../../quickstarts/telephony/number-lookup.md).

articles/communication-services/concepts/voice-video-calling/calling-sdk-features.md

@@ -164,21 +164,18 @@ We highly recommend identifying and validating your scenario by visiting the sup
 
 ## Maximum call duration
 
-**The maximum call duration is 30 hours**, participants that reach the maximum call duration lifetime of 30 hours are disconnected from the call.
+**The maximum call duration is 30 hours** and participants that reach the maximum call duration lifetime of 30 hours are disconnected from the call.
 
 ## Supported number of incoming video streams
 
 The Azure Communication Services Calling SDK supports the following streaming configurations:
 
-| Limit | Web    | Windows/Android/iOS |
-| ------------------------------------------------------------- | --------------------------- | -------------------------- |
+| Limit | Web | Windows/Android/iOS |
+| --- | --- | --- |
 | **Maximum # of outgoing local streams that can be sent simultaneously**     | 1 video and 1 screen sharing | 1 video + 1 screen sharing |
 | **Maximum # of incoming remote streams that can be rendered simultaneously** | 16 videos + 1 screen sharing on desktop browsers*, 4 videos + 1 screen sharing on web mobile browsers | 9 videos + 1 screen sharing |
 
-
-
-\* Starting from Azure Communication Services Web Calling SDK version [1.16.3](https://github.com/Azure/Communication/blob/master/releasenotes/acs-javascript-calling-library-release-notes.md#1163-stable-2023-08-24)
-While the Calling SDK doesn't enforce these limits, your users might experience performance degradation if they're exceeded. Use the API of [Optimal Video Count](../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#remote-video-quality) to determine how many current incoming video streams your web environment can support. To properly support 16 incoming videos, the computer should have a minimum of 16GB RAM and a 4-core or greater CPU that is no older than 3 years old
+\* Starting from Azure Communication Services Web Calling SDK version [1.16.3](https://github.com/Azure/Communication/blob/master/releasenotes/acs-javascript-calling-library-release-notes.md#1163-stable-2023-08-24). While the Calling SDK doesn't enforce these limits, your users might experience performance degradation if they're exceeded. Use the API of [Optimal Video Count](../../how-tos/calling-sdk/manage-video.md?pivots=platform-web#remote-video-quality) to determine the number of incoming video streams your web environment can support. To properly support 16 incoming videos, the computer needs a minimum of 16GB RAM and a 4-core or greater CPU that is less than 3 years old.
 
 ## Supported video resolutions
 
@@ -196,23 +193,23 @@ The Azure Communication Services Calling SDK supports sending following video re
 | **Receiving a remote video stream or screen share** | 1080P | 1080P | 1080P   | 1080P   | 
 
 ## Number of participants on a call support
-- Up to **350** users can join a group call, Room or Teams + ACS call.
-- Once the call size reaches 100+ participants in a call, only the top 4 most dominant speakers that have their video camera turned can be seen.
-- When the number of people on the call is 100+, the viewable number of incoming video renders automatically decreases from 4x4 (16 incoming videos) down to 2x2 (4 incoming videos).
+- Up to **350** users can join a group call, Room call, or Teams + Azure Communication Services call.
+- Once the call size reaches 100+ participants, the Calling SDK only displays the top four dominant speakers that have their video camera active.
+- When the number of people on the call is 100+, the viewable number of incoming videos automatically decreases from 4x4 (16 incoming videos) down to 2x2 (4 incoming videos).
 - When the number of users goes below 100, the number of supported incoming videos goes back up to 4x4 (16 incoming videos).
 
-## Calling SDK timeouts
-The following timeouts apply to the Communication Services Calling SDKs:
+## Calling SDK time-outs
+The following time-outs apply to the Communication Services Calling SDKs:
 
-| Action| Timeout in seconds |
+| Action| Time-out in seconds |
 | --------------------------------------------------------------------------- | ------------------ |
 | Reconnect/removal participant     | 60  |
 | Add or remove new modality from a call (Start/stop video or screen sharing) | 40   |
-| Call Transfer operation timeout   | 60   |
-| 1:1 call establishment timeout    | 85   |
-| Group call establishment timeout  | 85   |
-| PSTN call establishment timeout   | 115  |
-| Promote 1:1 call to a group call timeout | 115  |
+| Call Transfer operation time-out   | 60   |
+| 1:1 call establishment time-out    | 85   |
+| Group call establishment time-out  | 85   |
+| PSTN call establishment time-out   | 115  |
+| Promote 1:1 call to a group call time-out | 115  |
 
 ## Next steps
 
@@ -221,7 +218,7 @@ The following timeouts apply to the Communication Services Calling SDKs:
 
 ## Related articles
 
-- Familiarize yourself with general [call flows](../call-flows.md)
-- Learn about [call types](../voice-video-calling/about-call-types.md)
+- Familiarize yourself with general [call flows](../call-flows.md).
+- Learn about [call types](../voice-video-calling/about-call-types.md).
 - Learn about [call automation API](../call-automation/call-automation.md) that enables you to build server-based calling workflows that can route and control calls with client applications.
-- [Plan your PSTN solution](../telephony/plan-solution.md)
+- [Plan your PSTN solution](../telephony/plan-solution.md).

articles/communication-services/includes/survey-request.md

@@ -8,4 +8,4 @@ ms.custom: survey_-_request
 ---
 
 > [!NOTE]
-> [Complete this short survey to share your thoughts and feeback about Azure Communication Services](https://microsoft.qualtrics.com/jfe/form/SV_eCJB0lyWdLDxEp0).
+> [Complete this short survey to share your thoughts and feedback about Azure Communication Services](https://microsoft.qualtrics.com/jfe/form/SV_eCJB0lyWdLDxEp0).