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The **Network Diagnostics Tool** enables Azure Communication Services developers to ensure that their device and network conditions are optimal for connecting to the service to ensure a great call experience. The tool can be found at [aka.ms/acsdiagnostics](https://azurecommdiagnostics.net/). Users can quickly run a test, by pressing the start test button. The tool performs diagnostics on the network, devices, and call quality. The results of the diagnostics are directly provided through the tools UI. No sign-in required to use the tool. After the test, a GUID is presented which can be provided to our support team for further help.
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As part of the diagnostics performed, the user is asked to enable permissions for the tool to access their devices. Next, the user is asked to record their voice, which is then played back using an echo bot to ensure that the microphone is working. The tool finally, performs a video test. The test uses the camera to detect video and measure the quality for sent and received frames.
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If you are looking to build your own Network Diagnostic Tool or to perform deeper integration of this tool into your application, you can levearge[pre-call diagnostic APIs](../voice-video-calling/pre-call-diagnostics.md) for the calling SDK.
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If you are looking to build your own Network Diagnostic Tool or to perform deeper integration of this tool into your application, you can leverage[pre-call diagnostic APIs](../voice-video-calling/pre-call-diagnostics.md) for the calling SDK.
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## Performed tests
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| Browser Diagnostic | Checks for browser compatibility. Azure Communication Services supports specific browsers for [calling](../voice-video-calling/calling-sdk-features.md#javascript-calling-sdk-support-by-os-and-browser) and [chat](../chat/sdk-features.md#javascript-chat-sdk-support-by-os-and-browser). |
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| Media Device Diagnostic | Checks for availability of device (camera, microphone and speaker) and enabled permissions for those devices on the browser. |
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| Service Connectivity | Checks whether it can connect to Azure Communication Services |
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| Audio Test | Performs an echo bot call. Here the user can talk to echo bot and hear themselves back. The test records media quality statistics for audio including jitter, bitrate, packet loss and RTT with thresholds for optimal conditions. |
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| Video Test | Performs a loop back video test, where video captured by the camera is sent back and forth to check for network quality conditions. The test records media quality statistics for video including jitter, bitrate, packet loss and RTT with thresholds for optimal conditions. |
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-[Use Pre-Call Diagnostic APIs to build your own tech check](../voice-video-calling/pre-call-diagnostics.md)
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