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Merge pull request #293384 from AbhishekMallick01/Jan-22-2025-EEE1
Addressed EEE doc ask #17027846
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articles/backup/backup-azure-vm-file-recovery-troubleshoot.md

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@@ -3,7 +3,7 @@ title: Troubleshoot Azure VM file recovery
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description: Troubleshoot issues when recovering files and folders from an Azure VM backup.
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ms.topic: troubleshooting
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ms.custom: linux-related-content
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ms.date: 03/27/2025
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ms.date: 06/12/2025
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author: jyothisuri
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ms.author: jsuri
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---
@@ -183,6 +183,19 @@ Unmount disks manually by running python script with the `clean` parameter. The
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python3 XXX.py clean
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```
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### Unmount stuck disks on Windows
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To resolve this issue, follow these steps:
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1. Open **ISCSI initiator Properties** window on Azure VM where mounted disks are present.
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2. On the **ISCSI initiator Properties** window, select **Devices** and check the **Name** of the disk that you want to unmount.
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3. Go back to **ISCSI initiator Properties** window, select **Disconnect** > **Yes**.
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4. Check if the target **Name** shows **Status : Inactive**.
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## Next steps
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- [Recover files and folders from Azure virtual machine backup](backup-azure-restore-files-from-vm.md)

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