Merge pull request #294035 from vac0224/vc-toc-expanded-2025-02-15

TOC Beta version

Author: JillGrant615

articles/communication-services/concepts/services.md

@@ -0,0 +1,32 @@
+---
+title: Services available in Azure Communication Services
+description: Learn about the services provided by Azure Communication Services.
+author: sroons
+ms.author: serooney
+ms.service: azure-communication-services
+ms.topic: conceptual
+ms.date: 01/01/2024
+ms.custom: template-concept
+---
+
+# Services
+
+Azure Communication Services provides the following cloud-based communication and customer engagement features you can integrate with your applications.
+
+- [Identity](./identity-model.md) – The identity-agnostic model maps your existing users to Azure Communication Services identities.
+- [Chat](./chat/concepts.md) – Add real-time text communication to your cross-platform application.
+- [Email](./email/email-overview.md) – Integrate email into your application for high-volume transactional, bulk, and marketing emails.
+- [Short Message Service (SMS)](./sms/concepts.md) – Send and receive SMS text messages using SMS SDKs.
+- [Advanced messaging with WhatsApp](./advanced-messaging/whatsapp/whatsapp-overview.md) – Send and receive WhatsApp messages using the Messaging SDK.
+- [Voice and video calling](./voice-video-calling/calling-sdk-features.md) – Embed voice and video calls into websites and native applications.
+- [Phone calling](./telephony/telephony-concept.md) – Add telephony and Public Switched Telephone Network (PSTN) access to your application.
+- [Call Automation](./call-automation/call-automation.md) – Build personalized customer interaction call workflows and call recording for voice and PSTN channels.
+- [Teams interoperability](./teams-interop.md) – Enable interaction between Microsoft Teams and Azure Communication Services.
+- [Job Router](./router/concepts.md) – Manage and optimize customer interactions between different communication applications.
+- [Artificial Intelligence (AI)](./ai.md) – Add AI features such as voice bots and voice data transformation to your applications.
+- [User Interface (UI) Library](./ui-library/ui-library-overview.md) – Build modern communications user experiences using a library of production-ready UI components.
+
+## Related topics
+
+- [Common Scenarios including virtual appointments](interop/virtual-visits/overview.md)
+- [Troubleshooting in Azure Communication Services](troubleshooting-info.md)