added details for transfer & redirect behaviour

Author: ashwinder

articles/communication-services/concepts/call-automation/call-automation.md

@@ -43,21 +43,21 @@ The following list presents the set of features that are currently available in
 | Pre-call scenarios    | Answer a one-to-one call                          | ✔️    | ✔️    |
 |                       | Answer a group call                               | ✔️    | ✔️    |
 |                       | Place new outbound call to one or more endpoints  | ✔️    | ✔️    |
-|                       | Redirect (forward) a call to one or more endpoints  | ✔️    | ✔️    |
+|                       | Redirect* (forward) a call to one or more endpoints  | ✔️    | ✔️    |
 |                       | Reject an incoming call                           | ✔️    | ✔️    |
 | Mid-call scenarios    | Add one or more endpoints to an existing call     | ✔️    | ✔️    |
 |                       | Play Audio from an audio file                     | ✔️    | ✔️    |
 |                       | Recognize user input through DTMF                 | ✔️    | ✔️    |
 |                       | Remove one or more endpoints from an existing call| ✔️    | ✔️    |
-|                       | Blind Transfer* a call to another endpoint         | ✔️    | ✔️    |
+|                       | Blind Transfer* a 1:1 call to another endpoint    | ✔️    | ✔️    |
 |                       | Hang up a call (remove the call leg)              | ✔️    | ✔️    |
 |                       | Terminate a call (remove all participants and end call)| ✔️ | ✔️  |
 | Query scenarios       | Get the call state                                | ✔️    | ✔️    |
 |                       | Get a participant in a call                       | ✔️    | ✔️    |
 |                       | List all participants in a call                   | ✔️    | ✔️    |
 | Call Recording        | Start/pause/resume/stop recording                 | ✔️    | ✔️    |
 
-*Transfer of VoIP call to a phone number is currently not supported.
+*Transfer or redirect of a VoIP call to a phone number is currently not supported.
 
 ## Architecture