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articles/iot-hub-device-update/troubleshoot-storage.md

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ms.date: 12/11/2024
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Troubleshoot storage-related errors when importing updates
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# Troubleshoot storage-related errors when importing updates
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When importing an update to Device Update for IoT Hub, you may see this error:
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*“The permissions on this storage container prevent access to your files. Add the Storage Blob Data Contributor role to your user account. Learn more.”*
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To resolve the error, follow these steps:
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1. In the Azure portal, search for the “Storage accounts” service in the search bar at the top of the page.
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1. Select the “Storage accounts” service.
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1. In the Storage accounts view, locate the Storage account that you’re using with Device Update for IoT Hub. Select that account.
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1. In the selected Storage account, select the “Containers” option under the “Data storage” header.
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1. Locate the container that you’re using with Device Update for IoT Hub. Select that container.
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1. In the Container view, select “Access Control (IAM) from the left-hand navigation menu.
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1. Select “Add” -> “Add role assignment” from the top menu.
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1. In the Role tab, search for the “Storage Blob Data Contributor” role and select it, then click Next.
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1. In the Members tab, keep the default selection of “User, group or service principal”, and select the “Select members” link. In the right-hand flyout menu, search for your user account, select it, and choose the “Select” button. Then select Next.
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1. In the Conditions tab, make no changes and select “Next”.
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1. In the Review + assign tab, select “Review + assign”.
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1. Allow a few minutes for the change to propagate, and then try the Device Update for IoT Hub import experience again from the beginning.
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