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| 1 | +--- |
| 2 | +title: Troubleshoot Azure Database for PostgreSQL Flexible Server CLI errors |
| 3 | +description: This topic gives guidance on troubleshooting common issues with Azure CLI when using PostgreSQL Flexible Server. |
| 4 | +ms.service: postgresql |
| 5 | +ms.subservice: flexible-server |
| 6 | +ms.author: kabharati |
| 7 | +ms.reviewer: maghan |
| 8 | +ms.topic: how-to |
| 9 | +ms.date: 11/30/2021 |
| 10 | +--- |
| 11 | + |
| 12 | +# Request quota increases for Azure Database PostgreSQL Flexible Server |
| 13 | +[!INCLUDE [applies-to-postgresql-flexible-server](../includes/applies-to-postgresql-flexible-server.md)] |
| 14 | + |
| 15 | +The resources in Azure Database for PostgreSQL FLexible Server have default quotas/limits. However, there may be a case where your workload needs more quota than the default value. In such case, you must reach out to the Azure PostgreSQL DB team to request a quota increase. This article explains how to request a quota increase for Azure Database for PostgreSQL FLexible Server resources. You will also learn how to enable a subscription to access a region. |
| 16 | + |
| 17 | +## Create a new support request |
| 18 | + |
| 19 | +To request a quota increase, you must create a new support request with your workload details. The Azure Database for PostgreSQL Flexible Server team will then evaluate your request and approve it. Use the following steps to create a new support request from the Azure portal: |
| 20 | + |
| 21 | +1. Sign into the Azure portal. |
| 22 | + |
| 23 | +2. From the left-hand menu, select **Help + support** and then select **Create a support request**. |
| 24 | + |
| 25 | +3. In the **Problem Description** tab fill the following details: |
| 26 | + |
| 27 | + * For **Summary**, Provide a short description of your request such as your workload, why the default values aren’t sufficient along with any error messages you are observing. |
| 28 | + * For **Issue type**, select **Service and subscription limits (quotas)** |
| 29 | + * For **Subscription**, select the subscription for which you want to increase the quota. |
| 30 | + * For **Quota type**, select **Azure Database for PostgreSQL Flexible Server** |
| 31 | + |
| 32 | + :::image type="content" source="./media/how-to-create-support-request-quota-increase/create-quota-increase-request.png" alt-text="Create a new Azure Flexible Server request for quota increase"::: |
| 33 | + |
| 34 | +4. In the **Additional Details** tab, enter the details corresponding to your quota request. The Information provided on this tab will be used to further assess your issue and help the support engineer troubleshoot the problem. |
| 35 | + |
| 36 | + :::image type="content" source="./media/how-to-create-support-request-quota-increase/quota-value.png" alt-text="add quota value increase"::: |
| 37 | + |
| 38 | +5. Fill the following details in this form: |
| 39 | + |
| 40 | + * In **Request details** click **Enter details** and select the relevant **Quota Type** |
| 41 | + |
| 42 | + provide the requested information for your specific quota request like Location, Series, New Quota (in vCores) etc |
| 43 | + |
| 44 | + * **File upload**: Upload the diagnostic files or any other files that you think are relevant to the support request. To learn more on the file upload guidance, see the [Azure support](../../azure-portal/supportability/how-to-manage-azure-support-request.md#upload-files) article. |
| 45 | + |
| 46 | + * **Allow collection of advanced diagnostic information?**: Choose Yes or NO |
| 47 | + |
| 48 | + * **Severity**: Choose one of the available severity levels based on the business impact. |
| 49 | + |
| 50 | + * **Preferred contact method**: You can either choose to be contacted over **Email** or by **Phone**. |
| 51 | + |
| 52 | +6. Fill out the remaining details such as your availability, support language, contact information, email, and phone number on the form. |
| 53 | + |
| 54 | +7. Select **Next: Review+Create**. Validate the information provided and select **Create** to create a support request. |
| 55 | + |
| 56 | +Within 24-48 hours, the Azure Database for PostgreSQL Flexible Server DB support team will evaluate your request and get back to you. |
| 57 | + |
| 58 | + |
| 59 | + |
| 60 | + |
| 61 | +## Next steps |
| 62 | + |
| 63 | +- Learn how to [create a PostgreSQL server in the portal](how-to-manage-server-portal.md). |
| 64 | +- Learn about [service limits](concepts-limits.md). |
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