SAP HANA documentation updates

Author: David Curwin

articles/backup/backup-azure-sap-hana-database-troubleshoot.md

@@ -15,6 +15,13 @@ Refer to the [prerequisites](tutorial-backup-sap-hana-db.md#prerequisites) and [
 
 ## Common user errors
 
+### UserErrorHANAInternalRoleNotPresent
+
+| **Error Message**      | <span style="font-weight:normal">Azure backup does not have required role  privileges to carry out backup</span>    |
+| ---------------------- | ------------------------------------------------------------ |
+| **Possible causes**    | The role may have been overwritten.                          |
+| **Recommended action** | To resolve the issue, run the script from the **Discover DB** pane, or download it [here](https://aka.ms/scriptforpermsonhana). Alternatively, add the 'SAP_INTERNAL_HANA_SUPPORT' role to the Workload Backup User (AZUREWLBACKUPHANAUSER). |
+
 ### UserErrorInOpeningHanaOdbcConnection
 
 | Error Message      | <span style="font-weight:normal">Failed to connect to HANA system</span>                        |

articles/backup/sap-hana-backup-support-matrix.md

@@ -9,17 +9,6 @@ ms.date: 11/7/2019
 
 Azure Backup supports the backup of SAP HANA databases to Azure. This article summarizes the scenarios supported and limitations present when you use Azure Backup to back up SAP HANA databases on Azure VMs.
 
-## Onboard to the public preview
-
-Onboard to the public preview as follows:
-
-* In the portal, register your subscription ID to the Recovery Services service provider by [following this article](https://docs.microsoft.com/azure/azure-resource-manager/resource-manager-register-provider-errors#solution-3---azure-portal).
-* For PowerShell, run this cmdlet. It should complete as "Registered".
-
-```PowerShell
-Register-AzProviderFeature -FeatureName "HanaBackup" –ProviderNamespace Microsoft.RecoveryServices
-```
-
 > [!NOTE]
 > The frequency of log backup can now be set to a minimum of 15 minutes. Log backups only begin to flow after a successful full backup for the database has completed.