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Copy file name to clipboardExpand all lines: articles/partner-solutions/neon/overview.md
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ms.topic: overview
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ms.custom:
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ms.date: 11/06/2024
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ms.date: 11/22/2024
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---
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# What is Neon Serverless Postgres?
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Neon simplifies database management with seamless integration into your existing workflows, providing a powerful, cost-efficient solution for developers and businesses.
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Neon manages the Postgres infrastructure, including database configuration, maintenance, and scaling operations, allowing you to focus on building and optimizing your applications.
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With its intuitive onboarding process, you can quickly start using Neon's capabilities for your Azure workloads, ensuring your databases are always optimized for performance and reliability.
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Here are the key capabilities provided by the Neon integration:
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## Find Neon Serverless Postgres
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<!--From the [Azure Marketplace](LINK), search for _Neon Serverless Postgres_. Once you subscribe, you'll be directed to a the [Create a Neon Serverless Postgres Resource](LINK) pane.
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From the [Azure Marketplace](LINK), search for _Neon Serverless Postgres_. Once you subscribe, you'll be directed to a the [Create a Neon Serverless Postgres resource](create.md#create-a-neon-serverless-postgres-resource)pane.
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You can also find Neon Serverless Postgres in the [Azure portal](LINK).-->
Copy file name to clipboardExpand all lines: articles/partner-solutions/neon/troubleshoot.md
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Select Support + troubleshooting in Help menu on the left of the Overview page.
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Select **Create a support request**. You will re-directed to the partner portal where you can raise a support ticket.
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Select **Create a support request**. You're redirected to the partner portal where you can raise a support ticket.
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--
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<!--add links-->
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### The Microsoft.SaaS resource provider isn't registered on the Azure subscription.
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You must make sure your Azure subscription is registered for the resource provider before you use it. Learn more about Resource provider registration and resolving errors on resource provider registration.
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You must make sure your Azure subscription is registered for the resource provider before you use it. Learn more about [resource provider registration](../../azure-resource-manager/management/resource-providers-and-types.md#register-resource-provider) and [resolving errors on resource provider registration](../../azure/azure-resource-manager/troubleshooting/error-register-resource-provider).
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### Plan can't be purchased on a free subscription.
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You can't make marketplace purchases on a free Azure subscription. Refer to the Azure free Account FAQ. For more information, see purchase SaaS offer in the Azure portal.
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You can't make marketplace purchases on a free Azure subscription. Refer to the [Azure free account FAQ](https://azure.microsoft.com/en-us/pricing/purchase-options/azure-account). For more information, see [purchase SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal).
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### Purchase failed because we couldn't find a valid payment method associated with your Azure subscription.
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Use a different Azure subscription or add or update current credit card or payment method information for this subscription. For more information, see purchase SaaS offer in the Azure portal.
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Use a different Azure subscription or add or update current credit card or payment method information for this subscription. For more information, see [purchase SaaS offer in the Azure portal](/marketplace/purchase-saas-offer-in-azure-portal).
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### The Publisher doesn't make available Offer, Plan in your Subscription/Azure account’s region.
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The offer or the specific plan isn't available to the billing account market that is connected to the Azure Subscription.
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### Enrollment for Azure Marketplace is set to Free/BYOL SKUs only, purchase for Azure product isn't allowed. Contact your enrollment administrator.
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Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see Azure Marketplace - Microsoft Cost Management. More information on different listing options is present in Introduction to listing options
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Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. For more information, see Azure Marketplace - Microsoft Cost Management[Enabling Azure Marketplace purchases](../../cost-management-billing/manage/ea-azure-marketplace.md#enabling-azure-marketplace-purchases). More information on different listing options is present in Introduction to listing options.
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### Marketplace isn't enabled for the Azure subscription.
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Enterprise administrators can disable or enable Azure Marketplace purchases for all Azure subscriptions under their enrollment. Refer to Azure Marketplace - Microsoft Cost Management.
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