Update sample-builder.md

updating for acrolinx

Author: tayaras

articles/communication-services/tutorials/virtual-visits/sample-builder.md

@@ -14,7 +14,7 @@ ms.subservice: calling
 
 # Sample Builder
 
-The Azure Communication Services Sample Builder is a no-code tool designed to help teams rapidly launch virtual appointment experiences—without needing to write custom code. Whether you're running a healthcare clinic, financial consultation, or support center, the sample builder lets you prototype, customize, and deploy real-time customer interactions that can integrate directly with Microsoft Teams and Bookings. 
+The Azure Communication Services Sample Builder is a no-code tool designed to help teams rapidly launch virtual appointment experiences—without needing to write custom code. Whether you're running a healthcare clinic, financial consultation, or support center, the sample builder lets you prototype, customize, and deploy. These samples can integrate directly with Microsoft Teams and Bookings. 
 
 👉 **Launch the Sample Builder**: [Go to the Sample Builder](https://ms.portal.azure.com/#view/Microsoft_Azure_VirtualVisitsBuilder/SampleBuilder.ReactView)
 
@@ -36,6 +36,7 @@ The Sample Builder can help:
 
 ### How It Works
 This sample is built on top of Azure Communication Services UI components and composites, providing a robust, accessible, and consistent user interface out of the box. It serves as both a deployment tool and a reference architecture for best practices in communication-driven experiences.
+
 The Sample Builder creates a hybrid virtual visit solution by integrating:
 - Microsoft 365 services such as Bookings and Microsoft Teams (for scheduling and provider-side meetings)
 - Azure services such as Azure Communication Services, App Service, and optional Azure Monitor (for web experience, analytics, and real-time communication)
@@ -54,7 +55,7 @@ Virtual Appointment Flow (Using Microsoft Bookings):
 This architecture ensures that providers can join virtual appointments using Microsoft Teams. In the same call, consumers can access a fully branded, browser-based experience—no Teams account required.
 
 ### What You Get
-Once the tutorial and Sample Builder have been completed, the Sample Builder provides:
+Upon deployment, the Sample Builder provides:
 -  A fully deployed Azure web app
 -  Microsoft Teams meeting integration
 -  Custom UI implementation powered by Azure Communication Services composites
@@ -70,14 +71,14 @@ The following tutorial goes into more depth on how you can set this up.
 
 
 
-## Tutorial: Building a Virtual Appointment Sample
+# Tutorial: Building a Virtual Appointment Sample
 In this section, we're going to use a Sample Builder tool to deploy a Microsoft 365 + Azure hybrid virtual appointments application to an Azure subscription. This application is a desktop and mobile-friendly browser experience, with code that you can use to explore and make the final product. 
 
-### Step 0: Configure Microsoft 365 Bookings (Optional)
+## Step 0: Configure Microsoft 365 Bookings (Optional)
 
-The Sample builder provides an option to configure the sample using M365 Bookings. This allows the bookings app to power the consumer scheduling experience and create meetings for providers.  
+The Sample builder provides an option to configure the sample using Microsoft 365 Bookings. This functionality allows the bookings app to power the consumer scheduling experience and create meetings for providers.  
 
-**If you don't want to use bookings, feel free to skip this step**. This is optional when creating a sample as you can select Rooms instead.
+**If you don't want to use bookings, feel free to skip this step**.  This step is optional when creating a sample as you can select Rooms instead.
 
 If you do want to use Bookings, create a Bookings calendar and get the Booking page URL from https://outlook.office.com/bookings/calendar.
 
@@ -94,17 +95,17 @@ And then, make sure "Add online meeting" is enabled.
 
 
 
-### Step 1: Creating a Sample in the Builder
+## Step 1: Creating a Sample in the Builder
 
-#### Prerequisites
+### Prerequisites
 To use the Sample Builder, you need:
 - An active Azure subscription
 - Admin permissions to deploy resources in Azure
 - Access to Microsoft Bookings (if you plan to enable scheduling integration)
 
 **Launch the Sample Builder**: 👉 [Sample Builder](https://ms.portal.azure.com/#view/Microsoft_Azure_VirtualVisitsBuilder/SampleBuilder.ReactView) 
 
-You can also  navigate to the page within the Azure Communication Services resource in the Azure Portal. If you’re planning to integrate with Microsoft Bookings, skip ahead to Using with Microsoft Bookings to learn how the app connects with scheduling workflows. Return to this step upon setup.
+You can also  navigate to the page within the Azure Communication Services resource in the Azure portal. If you’re planning to integrate with Microsoft Bookings, skip ahead to Using with Microsoft Bookings to learn how the app connects with scheduling workflows. Return to this step upon setup.
 
 **Follow the step-by-step wizard.** 
 
@@ -114,15 +115,15 @@ You can also  navigate to the page within the Azure Communication Services resou
 4. Select and customize the Post-Call experience
 5. Preview your configuration live, including your brand colors and features available
 
-As you progress through the wizard, click through different setting to see what functionality is available. Different setups provide different features, experiences, and options. 
+As you progress through the wizard, select through different setting to see what functionality is available. Different setups provide different features, experiences, and options. 
 
-[ ![Screenshot of Sample builder start page.](../media/virtual-visits/sample-builder-themes-4.25.png)](../media/virtual-visits/sample-builder-themes-4.25.png#lightbox)
+[![Screenshot of Sample builder start page.](../media/virtual-visits/sample-builder-themes-4.25.png)](../media/virtual-visits/sample-builder-themes-4.25.png#lightbox)
 
 
-### Step 2: Deploy
-At the end of the Sample Builder wizard, you are met with three options. You can deploy to Azure, download the code as a zip, or clone to Github. The sample builder code is publicly available on [GitHub](https://github.com/Azure-Samples/communication-services-virtual-visits-js).
+## Step 2: Deploy
+At the end of the Sample Builder wizard, you're met with three options. You can deploy to Azure, download the code as a zip, or clone to GitHub. The sample builder code is publicly available on [GitHub](https://github.com/Azure-Samples/communication-services-virtual-visits-js).
 
-[ ![Screenshot of Sample builder deployment page.](../media/virtual-visits/sample-builder-landing-4.25.png)](../media/virtual-visits/sample-builder-landing-4.25.png#lightbox)
+[![Screenshot of Sample builder deployment page.](../media/virtual-visits/sample-builder-landing-4.25.png)](../media/virtual-visits/sample-builder-landing-4.25.png#lightbox)
 
 The easiest method to get a working sample is to **Deploy to Azure**. Deployment launches an Azure Resource Manager (ARM) template that deploys the themed application you configured.
 
@@ -132,7 +133,7 @@ After walking through the ARM template, you can **Go to resource group**.
 
 ![Screenshot of a completed Azure Resource Manager Template.](../media/virtual-visits/azure-complete-deployment-4.25.png)
 
-### Step 3: Test
+## Step 3: Test
 The Sample Builder creates three resources in the selected Azure subscriptions. The **App Service** is the consumer front end, powered by Azure Communication Services.
 
 ![Screenshot of produced azure resources in azure portal.](../media/virtual-visits/azure-resources-4.25.png)
@@ -141,27 +142,27 @@ Opening the App Service's URL and navigating to `https://<YOUR URL>/VISIT` allow
 
 ![Screenshot of final view of azure app service.](../media/virtual-visits/azure-resource-final-4.25.png)
 
-### Step 4: Set deployed app URL in Bookings 
+## Step 4: Set deployed app URL in Bookings 
 
 If using Bookings, enter the application URL followed by "/visit" in the "Deployed App URL" field at https://outlook.office.com/bookings/businessinformation. Otherwise, ignore this step.
 
-## Going to production
-Congrats! You've deployed a custom sample. As you transition to production, consider the following
+# Further Actions
+Congrats! You deployed a custom sample. As you try it out, consider the following
 
 ### Launching patterns
-Consumers often want to join their virtual appointment directly from the reminders sent by Bookings. To support this, Bookings lets you specify a URL prefix that will be included in those reminders. For example, if your prefix is `https://<YOUR URL>/visit`, the reminders will direct users to `https://<YOUR URL>/visit?MEETINGURL=<MEETING URL>`.
+Consumers often want to join their virtual appointment directly from the reminders sent by Bookings. To support this functionality, Bookings allows to you specify a URL prefix that is included in those reminders. For example, if your prefix is https://<YOUR URL>/visit, the reminders directs users to https://<YOUR URL>/visit?MEETINGURL=<MEETING URL>.
 
 ### Integrate into your existing app
 The app service generated by the Sample Builder is a standalone experience optimized for desktop and mobile browsers. If you already have an existing website or mobile app, you can adapt the provided code to fit into your current codebase.
 
 For more flexibility and customization, consider using:
-- **UI SDKs** – [Prebuilt, production-ready web and mobile UI components](../../concepts/ui-library/ui-library-overview.md) that allow you to match your existing look and feel.
+- **UI SDKs** – [Prebuilt, production-ready web and mobile UI components](../../concepts/ui-library/ui-library-overview.md) that allow you to match your existing look and feel. The sample builder is built on top of our customizable composite. Read here to learn more
 - **Core SDKs** – Access the underlying [Calling](../../quickstarts/voice-video-calling/get-started-teams-interop.md) and [Chat](../../quickstarts/chat/meeting-interop.md) services directly to build fully custom experiences.
 
 ### Identity & security
-The sample app issues ACS access tokens without user authentication. In production, implement secure user auth (e.g., Azure AD B2C). [Azure Communication Services user access tokens](../../quickstarts/identity/access-tokens.md)
+The sample app issues ACS access tokens without user authentication. In production, implement secure user auth. [Azure Communication Services user access tokens](../../quickstarts/identity/access-tokens.md)
 
-## Next steps
+# Next steps
 - [Overview of virtual appointments](../../concepts/interop/virtual-visits/overview.md)
 - [Learn about Teams controls](../../concepts/interop/guest/teams-administration.md).
 - [Govern user experience in Teams meetings](../../concepts/interop/virtual-visits/govern-meeting-experience.md)