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Copy file name to clipboardExpand all lines: articles/cognitive-services/language-service/question-answering/reference/document-format-guidelines.md
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@@ -96,25 +96,6 @@ Question answering in the form of structured *.txt*, *.tsv* or *.xls* files can
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Any additional columns in the source file are ignored.
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#### Example of structured Excel file
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Below is an example of a structured question and answer *.xls* file, with HTML content:
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> [!div class="mx-imgBorder"]
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#### Example of alternate questions for single answer in Excel file
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Below is an example of a structured question answer *.xls* file, with several alternate questions for a single answer:
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> [!div class="mx-imgBorder"]
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After the file is imported, the question-and-answer pair is in the knowledge base as shown below:
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> [!div class="mx-imgBorder"]
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### Structured data format through import
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Importing a knowledge base replaces the content of the existing knowledge base. Import requires a structured .tsv file that contains data source information. This information helps group the question-answer pairs and attribute them to a particular data source. Question answer pairs have an optional metadata field that can be used to group question answer pairs into categories.
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This is the most common type of FAQ page, in which the answers immediately follow the questions in the same page.
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Below is an example of a plain FAQ page:
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> [!div class="mx-imgBorder"]
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### FAQ pages with links
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In this type of FAQ page, questions are aggregated together and are linked to answers that are either in different sections of the same page, or in different pages.
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> [!NOTE]
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> Extraction for support articles is a new feature and is in early stages. It works best for simple pages, that are well structured, and do not contain complex headers/footers.
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## Import and export knowledge base
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**TSV and XLS files**, from exported knowledge bases, can only be used by importing the files from the **Settings** page in the language studio. They cannot be used as data sources during knowledge base creation or from the **+ Add file** or **+ Add URL** feature on the **Settings** page.
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