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‎articles/oracle/oracle-db/oracle-database-network-plan.md

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> [!NOTE]
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> Advanced network features are currently supported only for new Oracle Database@Azure deployments.
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> Existing virtual networks with previously created Oracle Database@Azure delegated subnets will not support these features at this time. Support for existing deployments is planned for later this year.
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### Registration required
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To use advanced network features, you must first register using the commands below (via AZCLI) before creating your virtual network for the Oracle Database@Azure deployment.
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```Register-AzProviderFeature -FeatureName "EnableRotterdamSdnApplianceForOracle" -ProviderNamespace "Microsoft.Baremetal" ```
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```Register-AzProviderFeature -FeatureName "EnableRotterdamSdnApplianceForOracle" -ProviderNamespace "Microsoft.Network" ```
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> ### Registration required for delegated subnets
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>To use advanced network features, use the following commands (via AZCLI) to register before creating your virtual network for the Oracle Database@Azure deployment.
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>
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> ```Register-AzProviderFeature -FeatureName "EnableRotterdamSdnApplianceForOracle" -ProviderNamespace "Microsoft.Baremetal" ```
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>
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> ```Register-AzProviderFeature -FeatureName "EnableRotterdamSdnApplianceForOracle" -ProviderNamespace "Microsoft.Network" ```
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> [!NOTE]
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> Registration state can be in the 'Registering' state for up to 60 minutes before changing to 'Registered'. Wait until the status is 'Registered' before continuing with the delegated subnet creation.

‎articles/oracle/oracle-db/oracle-database-regions.md

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## Asia Pacific (APAC)
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| Azure region | OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Regional Availability |
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| -------------- | ----------------------- | ----------------------------- | -------------------------------- | ---------|
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| Australia East | Australia East (Sydney) | ✓ | ✓ | Dual |
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| Australia Southeast | Australia Southeast (Melbourne) | ✓ | | Dual |
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| Japan East | Japan East (Tokyo) | ✓ | ✓ | Dual |
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| Southeast Asia |Singapore (Singapore) | ✓ | ✓ | Single |
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| Azure region | OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Oracle Database Autonomous Recovery Service@Azure | Exadata Database Service on Exascale Infrastructure@Azure | BaseDB | Regional Availability |
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| -------------- | ----------------------- | ----------------------------- | -------------------------------- | -------- |---------|---------|---------|
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| Australia East | Australia East (Sydney) | ✓ | ✓ | | |Preview available | Dual |
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| Australia Southeast | Australia Southeast (Melbourne) | ✓ | | | | | Dual |
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| Japan East | Japan East (Tokyo) | ✓ | ✓ | ✓ | |Preview available | Dual |
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| Southeast Asia |Singapore (Singapore) | ✓ | ✓ | ✓ | | | Single |
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## Brazil
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| Azure region | OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Regional Availability |
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|----------------|--------------------------|-------------------|-------------------|----|
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| Brazil South | Brazil Southeast (Vinhedo) | ✓ | ✓ | Dual |
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| Azure region | OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Oracle Database Autonomous Recovery Service@Azure| Exadata Database Service on Exascale Infrastructure@Azure | BaseDB | Regional Availability |
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|----------------|--------------------------|-------------------|-------------------| -------- |----|----|----|
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| Brazil South | Brazil Southeast (Vinhedo) | ✓ | ✓ | |✓ | | Dual |
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## Europe, Middle East, Africa (EMEA)
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|Azure region |OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Regional Availability |
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|------------|--|--------------------------|------------------------------| ---- |
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| France Central |France central (Paris) | ✓ | ✓ | Dual |
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| Germany West Central |Germany Central (Frankfurt) | ✓ | ✓ | Dual |
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| UK South | UK South (London) | ✓ | ✓ | Dual|
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| Italy North | Italy North (Milan) | ✓ | ✓ | Dual |
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| UK West | UK West (Cardiff) | ✓ | ✓ | Single |
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|Azure region |OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Oracle Database Autonomous Recovery Service@Azure| Exadata Database Service on Exascale Infrastructure@Azure | BaseDB | Regional Availability |
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|------------|--|--------------------------|------------------------------| ------| ---- | ---- |----|
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| France Central |France central (Paris) | ✓ | ✓ | ✓ | | | Dual |
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| Germany West Central |Germany Central (Frankfurt) | ✓ | ✓ | ✓| | Preview available | Dual |
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| UK South | UK South (London) | ✓ | ✓ | ✓ | ✓| Preview available | Dual|
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| Italy North | Italy North (Milan) | ✓ | ✓ |✓ |✓ | Preview available | Dual |
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| UK West | UK West (Cardiff) | ✓ | ✓ | | | | Single |
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## North America (NA)
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| Azure region | OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Regional Availability|
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| -------------- | -------------------|------------------------|------------------ | -----|
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| East US | US East (Ashburn) | ✓ | ✓ | Dual |
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| Canada Central | Canada Southeast (Toronto) | ✓ | ✓ | Single |
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| West US | US West (San Jose) | ✓ | ✓ | Single |
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| Central US | US Midwest (Chicago) | ✓ | ✓ | Dual |
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| East US 2 | US East (Ashburn) | ✓ | | Dual |
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| Azure region | OCI region | Oracle Exadata Database@Azure | Oracle Autonomous Database@Azure | Oracle Database Autonomous Recovery Service@Azure| Exadata Database Service on Exascale Infrastructure@Azure | BaseDB | Regional Availability|
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| -------------- | -------------------|------------------------|------------------ | ---- |-----|-----|----|
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| East US | US East (Ashburn) | ✓ | ✓ | ✓ | | Preview available | Dual |
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| Canada Central | Canada Southeast (Toronto) | ✓ | ✓ | | | | Single |
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| West US | US West (San Jose) | ✓ | ✓ | ✓| | Preview available | Single |
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| Central US | US Midwest (Chicago) | ✓ | ✓ | ✓ | | | Dual |
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| East US 2 | US East (Ashburn) | ✓ | | | | | Dual |
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> [!NOTE]
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> To provision Oracle Database@Azure resources in a supported region, your tenancy must be subscribed to the target region. Learn how to [manage regions](https://docs.oracle.com/iaas/Content/Identity/regions/managingregions.htm#Managing_Regions) and [subscribe to an infrastructure region](https://docs.oracle.com/iaas/Content/Identity/regions/To_subscribe_to_an_infrastructure_region.htm#subscribe).

‎articles/oracle/oracle-db/oracle-database-support.md

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This article outlines the support scope, contact details, and procedures for both Oracle and Microsoft Azure, helping you quickly address any issues.
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## Microsoft and Oracle offer a co-support model to address mutual customer support issues. This means that:
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- Customers must have valid licenses, subscriptions, and support agreements with both companies, Microsoft and Oracle.
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- Microsoft will fulfill the Service Level Agreements (SLAs) related to the end customer support subscription as specified in [Azure Support Plans Comparison | Microsoft Azure](https://azure.microsoft.com/support/plans/?msockid=110758d171736489214157b970c0653d).
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- Customers are always advised to go to Oracle first for any support issues. The customer may be required to open support tickets with either company to initiate collaboration. Azure Support tickets can be filed via the [Azure portal](https://portal.Azure.com). If you need additional guidance on filing Azure Support tickets, please review [How to create an Azure support request - Azure supportability | Microsoft Learn](/azure/azure-portal/supportability/how-to-create-azure-support-request).
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- Customer consent is required to exchange case data complying with Microsoft & Oracle privacy policies.
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- Both Microsoft and Oracle will jointly troubleshoot the issue until the root cause is identified, and a solution is provided.
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## Oracle support scope and contact information
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Oracle Support is your first line of support for all Oracle Database@Azure issues. Oracle Support can help you with the following types of Oracle Database@Azure issues:
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- Bastion and virtual machine (VM) issues including database host connection, software installation, latency, and host performance.
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- VM metrics, database logs, database events.
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See [Contact Microsoft Azure Support](https://support.microsoft.com/topic/contact-microsoft-azure-support-2315e669-8b1f-493b-5fb1-d88a8736ffe4) in the Azure documentation for information on Azure support. For SLA information about the service offering, see the [Oracle PaaS and IaaS Public Cloud Services Pillar Document](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.oracle.com%2Fcontracts%2Fdocs%2Fpaas_iaas_pub_cld_srvs_pillar_4021422.pdf%3Fdownload%3Dfalse&data=05%7C02%7Cjacobjaygbay%40microsoft.com%7Cc226ce0d176442b3302608dc3ed3a6d0%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638454325970975560%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=VZvhVUJzmUCzI25kKlf9hKmsf5GlrMPsQujqjGNsJbk%3D&reserved=0)
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See [Contact Microsoft Azure Support](https://support.microsoft.com/topic/contact-microsoft-azure-support-2315e669-8b1f-493b-5fb1-d88a8736ffe4) in the Azure documentation for information on Azure support. For SLA information about the service offering, see the [Oracle PaaS and IaaS Public Cloud Services Pillar Document](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.oracle.com%2Fcontracts%2Fdocs%2Fpaas_iaas_pub_cld_srvs_pillar_4021422.pdf%3Fdownload%3Dfalse&data=05%7C02%7Cjacobjaygbay%40microsoft.com%7Cc226ce0d176442b3302608dc3ed3a6d0%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C638454325970975560%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=VZvhVUJzmUCzI25kKlf9hKmsf5GlrMPsQujqjGNsJbk%3D&reserved=0)

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