Merge pull request #109168 from cherylmc/tsdoc

update

Author: PRMerger20

articles/vpn-gateway/vpn-gateway-troubleshoot-vpn-point-to-site-connection-problems.md

@@ -8,7 +8,7 @@ author: chadmath
 
 ms.service: vpn-gateway
 ms.topic: troubleshooting
-ms.date: 09/30/2019
+ms.date: 03/26/2020
 ms.author: genli
 ---
 # Troubleshooting: Azure point-to-site connection problems
@@ -335,6 +335,19 @@ Update the NIC driver:
 4. If Windows doesn't find a new driver, you can try looking for one on the device manufacturer's website and follow their instructions.
 5. Restart the computer and try the connection again.
 
+## VPN Client Error: Dialing VPN connection <VPN Connection Name>, Status = VPN Platform did not trigger connection
+
+You may also see the following error in Event Viewer from RasClient: "The user <User> dialed a connection named <VPN Connection Name> which has failed. The error code returned on failure is 1460."
+
+### Cause
+
+The Azure VPN Client does not have the "Background apps" App Permission enabled in App Settings for Windows.
+
+### Solution
+
+1. In Windows, go to Settings -> Privacy -> Background apps
+2. Toggle the "Let apps run in the background" to On
+
 ## Error: 'File download error Target URI is not specified'
 
 ### Cause