Merge pull request #299093 from AbhishekMallick01/Apr-30-2025-Files

Az Files backup - Support matrix and troubleshoot updates

Author: v-shils

articles/backup/azure-file-share-support-matrix.md

@@ -2,7 +2,7 @@
 title: Support Matrix for Azure files backup by using Azure Backup
 description: Provides a summary of support settings and limitations when backing up Azure files.
 ms.topic: reference
-ms.date: 03/24/2025
+ms.date: 04/30/2025
 ms.custom: references_regions, engagement-fy24
 ms.service: azure-backup
 author: jyothisuri
@@ -140,7 +140,7 @@ Migration of  File Shares protected with snapshot backup to vaulted backup is su
 | Maximum size of a file (if the destination account is in a Vnet) | 1 TB |
 | Maximum  number of individual files or folders per restore, if ILR (Item level recovery)                         | 99      |
 | Maximum  recommended restore size per restore for large File Shares | 15  TiB |
-| Maximum duration of a restore job                           | 15 days
+| Maximum duration of a restore job                           | 7 days
 
 # [Vault-standard tier](#tab/vault-tier)
 
@@ -217,6 +217,18 @@ The following table lists the behavior of backups due to customer-initiated fail
 | Customer-managed planned failover | Supported | Supported | Not supported |
 | Customer-managed unplanned failover | Not supported | Only cross-region restore from the vault is supported. | Not supported |
 
+## Permitted scope for copy operations(preview)
+
+The following table lists the scope for copy operation:
+
+| Configuration | Support |
+| --- | --- |
+| From any storage account | Supported |
+| From storage accounts in the same Microsoft Entra tenant | Supported |
+| From storage accounts with a private endpoint to the same virtual network | Unsupported |
+
+Azure Trusted Services are allowed, but private endpoints take priority; so, this won't work. 
+
 
 ## Next steps
 

articles/backup/backup-azure-files.md

@@ -2,7 +2,7 @@
 title: Back up Azure Files in the Azure portal
 description: Learn how to use the Azure portal to back up Azure Files in the Recovery Services vault
 ms.topic: how-to
-ms.date: 03/11/2025
+ms.date: 04/30/2025
 ms.service: azure-backup
 ms.custom: engagement-fy23
 author: jyothisuri
@@ -28,6 +28,7 @@ Azure Files backup is a native cloud solution that protects your data and elimin
 * [Create a backup policy for protection of Azure Files](quick-backup-azure-files-vault-tier-portal.md).
 * If the storage account access has restrictions, check the firewall settings of the account to ensure the exception **Allow Azure services on the trusted services list to access this storage account** is in grant state. You can refer to [this](../storage/common/storage-network-security.md?tabs=azure-portal#manage-exceptions) link for the steps to grant an exception.
 * Ensure that you allow the **Storage account key access** in the required storage account.
+* Ensure that the target storage account has the [supported configurations](azure-file-share-support-matrix.md#permitted-scope-for-copy-operationspreview).
 
 >[!IMPORTANT]
 >To perform [Cross Subscription Backup (CSB) for protecting Azure Files (preview)](azure-file-share-backup-overview.md#how-cross-subscription-backup-for-azure-files-works) in another subscription, ensure you register `Microsoft.RecoveryServices` in the **subscription of the file share** in addition to the given prerequisites.

articles/backup/media/troubleshoot-azure-files/target-storage-account-configuration.png

@@ -2,7 +2,7 @@
 title: Troubleshoot Azure Files backup
 description: This article is troubleshooting information about issues occurring when protecting your Azure Files.
 ms.service: azure-backup
-ms.date: 03/05/2025
+ms.date: 04/30/2025
 ms.topic: troubleshooting
 author: jyothisuri
 ms.author: jsuri
@@ -25,7 +25,7 @@ This article provides troubleshooting information to address any issues you come
 
 - Ensure that the file share isn't present in any of the unsupported Storage Accounts. You can refer to the [Support matrix for Azure Files backup](azure-file-share-support-matrix.md) to find supported Storage Accounts.
 - Ensure that the storage account and recovery services vault are present in the same region.
-- Ensure that the combined length of the storage account name and the resource group name don't exceed 84 characters in the case of new Storage accounts and 77 characters in the case of classic storage accounts.
+- Ensure that the combined length of the storage accounts name and the resource group name don't exceed 84 characters in the case of new Storage accounts and 77 characters in the case of classic storage accounts.
 - Check the firewall settings of storage account to ensure that the exception "_Allow Azure services on the trusted services list to access this storage account_" is granted. You can refer [this](../storage/common/storage-network-security.md?tabs=azure-portal#manage-exceptions) link for the steps to grant exception.
 
 
@@ -286,7 +286,7 @@ Recommended Actions: Ensure that the following configurations in the storage acc
 
   :::image type="content" source="./media/troubleshoot-azure-files/storage-account-network-configuration.png" alt-text="Screenshot shows the required networking details in a storage account." lightbox="./media/troubleshoot-azure-files/storage-account-network-configuration.png":::
 
-- Ensure that the target storage account has the following configuration: *Permitted scope for copy operations* is set to *From storage accounts in the same Microsoft Entra tenant*.
+- Ensure that the target storage account has the [supported configurations](azure-file-share-support-matrix.md#permitted-scope-for-copy-operationspreview).
 
   :::image type="content" source="./media/troubleshoot-azure-files/target-storage-account-configuration.png" alt-text="Screenshot shows the target storage account configuration." lightbox="./media/troubleshoot-azure-files/target-storage-account-configuration.png":::