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lines changed Original file line number Diff line number Diff line change @@ -8,7 +8,7 @@ ms.service: databox
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ms.subservice : pod
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ms.topic : tutorial
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ms.custom : references_regions
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- ms.date : 01/23/2023
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+ ms.date : 07/16/2024
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ms.author : shaas
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zone_pivot_groups : data-box-shipping
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@@ -67,17 +67,26 @@ Microsoft uses two shipping partners for returning Data Box Disk devices to Azur
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Take the following steps if you are a US or Canada Governement customer returning a Data Box Disk device in the US or Canada.
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- <!-- - Content here -->
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+ [ !INCLUDE [ data-box-shipping-in-us-canada ] ( ../../includes/data-box-shipping-in-us-canada.md )] <!-- - Content here -->
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#### [ US Public Cloud - FedEx] ( #tab/fedex )
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Take the following steps if you are a US Public Cloud customer returning a Data Box Disk device in the US or Canada.
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- <!-- - Content here -->
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+ 1 . Use the return shipping label that has the clear plastic sleeve affixed to the box. If the label is damaged or lost:
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+ - Go to ** Overview > Download shipping label** and download a return ship label.
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+ - Affix the label on the device.
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+ 1 . Seal the shipping box and ensure that the return shipping label is visible.
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+ 1 . Schedule a pickup with FedEx. To schedule a pickup:
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+ - Call the local FedEx number: 800-Go-FedEx.
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+ - Provide the reverse shipment tracking number as shown on your printed label.
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+ - Contact
[ Azure Data Box Operations
] ( mailto:[email protected] ) if you encounter any issues while scheduling a pickup.
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+ You can also drop your Data Box Disk at your nearest FedEx drop-off location.
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---
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- [ !INCLUDE [ data-box-shipping-in-us-canada ] ( ../../includes/data-box-shipping-in-us-canada.md )]
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::: zone-end
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