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Adding FedEx return instructions
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articles/databox/data-box-deploy-picked-up.md

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@@ -8,7 +8,7 @@ ms.service: databox
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ms.subservice: pod
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ms.topic: tutorial
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ms.custom: references_regions
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ms.date: 01/23/2023
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ms.date: 07/16/2024
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ms.author: shaas
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zone_pivot_groups: data-box-shipping
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@@ -67,17 +67,26 @@ Microsoft uses two shipping partners for returning Data Box Disk devices to Azur
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Take the following steps if you are a US or Canada Governement customer returning a Data Box Disk device in the US or Canada.
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<!--- Content here -->
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[!INCLUDE [data-box-shipping-in-us-canada](../../includes/data-box-shipping-in-us-canada.md)]<!--- Content here -->
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#### [US Public Cloud - FedEx](#tab/fedex)
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Take the following steps if you are a US Public Cloud customer returning a Data Box Disk device in the US or Canada.
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1. Use the return shipping label that has the clear plastic sleeve affixed to the box. If the label is damaged or lost:
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- Go to **Overview > Download shipping label** and download a return ship label.
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- Affix the label on the device.
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1. Seal the shipping box and ensure that the return shipping label is visible.
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1. Schedule a pickup with FedEx. To schedule a pickup:
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- Call the local FedEx number: 800-Go-FedEx.
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- Provide the reverse shipment tracking number as shown on your printed label.
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- Contact [Azure Data Box Operations](mailto:[email protected]) if you encounter any issues while scheduling a pickup.
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You can also drop your Data Box Disk at your nearest FedEx drop-off location.
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---
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[!INCLUDE [data-box-shipping-in-us-canada](../../includes/data-box-shipping-in-us-canada.md)]
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::: zone-end
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