1.2.0 release info + support topic minus video

Author: kianaharris4

articles/azure-arc/edge-storage-accelerator/create-pv.md

@@ -19,7 +19,7 @@ This section describes the prerequisites for creating a persistent volume (PV).
 1. Create a storage account [following the instructions here](/azure/storage/common/storage-account-create?tabs=azure-portal).
 
     > [!NOTE]
-    > When you create your storage account, create it under the same resource group and region/location as your Kubernetes cluster.
+    > When you create your storage account, create it under the same resource group as your Kubernetes cluster. It is recommended that you also create it under the same region/location as your Kubernetes cluster.
 
 1. Create a container in the storage account that you created in the previous step, [following the instructions here](/azure/storage/blobs/storage-quickstart-blobs-portal#create-a-container).
 
@@ -65,8 +65,6 @@ Note the `metadata: name:` as you must specify it in the `spec: volumeName` of t
    metadata:
        ### Create a name here ###
        name: CREATE_A_NAME_HERE
-       ### Use a namespace that matches your intended consuming pod, or "default" ###
-       namespace: INTENDED_CONSUMING_POD_OR_DEFAULT_HERE
    spec:
        capacity:
            ### This storage capacity value is not enforced at this layer. ###

articles/azure-arc/edge-storage-accelerator/create-pvc.md

@@ -36,11 +36,6 @@ This size does not affect the ceiling of blob storage used in the cloud to suppo
        volumeMode: Filesystem
        ### This name references your PV name in your PV config ###
        volumeName: INSERT_YOUR_PV_NAME
-   status: 
-       accessModes: 
-           - ReadWriteMany 
-       capacity: 
-           storage: 5Gi
    ```
 
    > [!NOTE]

articles/azure-arc/edge-storage-accelerator/release-notes.md

@@ -16,6 +16,11 @@ This article provides information about new features and known issues in Edge St
 
 - Kernel versions: the minimum supported Linux kernel version is 5.1. Currently there are known issues with 6.4 and 6.2.
 
+## Version 1.2.0-preview
+
+- Extension Identity & OneLake Support: ESA now allows use of a system-assigned extension identity for access to blob storage or OneLake lake houses.
+- Security fixes: security maintenance (package/module version updates).
+
 ## Next steps
 
 [Edge Storage Accelerator overview](overview.md)

articles/azure-arc/edge-storage-accelerator/support-feedback.md

@@ -10,7 +10,33 @@ ms.date: 04/09/2024
 
 # Support and feedback for Edge Storage Accelerator (preview)
 
-If you experience an issue or need support during the preview, you can submit an [Edge Storage Accelerator support request form here](https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR19S7i8RsvNAg8hqZuHbEyxUOVlRSjJNOFgxNkRPN1IzQUZENFE4SjlSNy4u).
+If you experience an issue or need support during the preview, please follow the below steps.
+
+> [!VIDEO <embedded_video_source>]
+
+1. Navigate to the desired Arc-connected Kubernetes cluster with the Edge Storage Accelerator extension that you are experiencing issues with.
+1. Click on "Settings" on the left blade to expand the menu.
+1. Select "Extensions".
+1. Select the name for "Type": "microsoft.edgestorageaccelerator". In the example shown above, the name is "hydraext".
+1. Click on "Help" on the left blade to expand the menu.
+1. Select "Support + Troubleshooting".
+1. In the search text box, describe the issue you are facing in a few words.
+1. Select "Go" to the right of the search text box.
+1. For "Which service you are having an issue with", make sure that "Edge Storage Accelerator - Preview" is selected. If not, you may need to search for "Edge Storage Accelerator - Preview" in the drop-down.
+1. Select "Next" once "Edge Storage Accelerator - Preview" has been selected.
+1. For "Subscription", this should already be populated with the subscription that you had used to setup your Kubernetes cluster. If not, select the subscription that your Arc-connected Kubernetes cluster is linked to.
+1. For "Resource", select "General question" from the drop-down menu.
+1. Select "Next"
+1. For "Problem type", select the problem type from the drop-down menu that best describes your issue.
+1. For "Problem subtype", select the subtype from the drop-down menu that best describes your issue. Please note that the subtype options will vary based on your selected "Problem type".
+1. Select "Next".
+1. Based on the issue, there may be documentation that is available to help you triage your issue. If these documents are not relevant or do not solve the issue, select "Create a support request" at the top.
+1. After selecting "Create a support request at the top", the fields in the "Problem description" section should already be populated with the details that you had provided earlier. If you would like to change anything, you may do so in this window.
+1. Select "Next" once you have verified that the information in the "Problem description" section is accurate.
+1. In the "Recommended solution" section, recommended solutions may appear based on your inputted information. Select "Next" to continue filing a support request if the recommended solutions are not helpful.
+1. In the "Additional details" section, populate the "Problem details" with your information.
+1. Once all required fields have been answered, select "Next".
+1. Review your inputted information from the previous sections and select "Create".
 
 ## Release notes