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Merge pull request #302951 from jaesoni/tls-retire-updates-logs-clienterror
TLS version retire - Adding metrics, logs and error info
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articles/application-gateway/application-gateway-tls-version-retirement.md

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author: jaesoni
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ms.service: azure-application-gateway
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ms.topic: concept-article
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ms.date: 05/15/2025
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ms.date: 07/18/2025
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ms.author: mbender
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ms.custom:
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* For V2 SKUs: the connections to backend servers will always be with preferred TLS v1.3 and minimum up to TLS v1.2
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* For V1 SKUs: the connections to backend servers will always be with TLS v1.2
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You must ensure that your servers in the backend pools are compatible with these updated protocol versions. This compatibility avoids any disruptions when establishing a TLS/HTTPS connection with those backend servers.
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You must ensure that your servers in the backend pools are compatible with these updated protocol versions. This compatibility avoids any disruptions when establishing an TLS/HTTPS connection with those backend servers.
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## Identification methods
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### Metrics
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To determine whether clients connecting to your Application Gateway resource are utilizing TLS 1.0 or 1.1, use the `Client TLS protocol` metric provided by Application Gateway. For more information, see the [metrics documentation](monitor-application-gateway-reference.md#metrics). You can view it from the Portal by following these steps.
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1. Go to the Application Gateway resource in the Azure portal.
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2. In the left menu pane, open the "Metrics" blade in Monitoring section.
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3. Select metric as `Client TLS protocol` from the dropdown.
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4. To view granular protocol version information, select "Apply splitting" and choose "TLS protocol".
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[![A diagram showing metrics page with TLS version split for application gateway traffic.](media/application-gateway-tls-version-retirement/metric-tls-version.png)](media/application-gateway-tls-version-retirement/metric-tls-version.png#lightbox)
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### Logs
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You can also check the [Application Gateway Access logs](monitor-application-gateway-reference.md#access-log-category) to view this information in log format.
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### Error information
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Once support for TLS versions 1.0 and 1.1 is discontinued, clients may encounter errors such as `curl: (35) error:0A000410:SSL routines::sslv3 alert handshake failure`. Depending on the browser being used, various messages indicating TLS handshake failures may be displayed.
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## Next steps
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