Merge pull request #203720 from v-amallick/Jul-4-2022-VM

VM updates - error UserErrorMarketPlaceVMNotSupported

Author: PRMerger5

articles/backup/backup-azure-vms-troubleshoot.md

@@ -3,7 +3,7 @@ title: Troubleshoot backup errors with Azure VMs
 description: In this article, learn how to troubleshoot errors encountered with backup and restore of Azure virtual machines.
 ms.reviewer: srinathv
 ms.topic: troubleshooting
-ms.date: 06/16/2022
+ms.date: 07/04/2022
 author: v-amallick
 ms.service: backup
 ms.author: v-amallick
@@ -191,14 +191,15 @@ To resolve this issue, use the [restore disks](./backup-azure-arm-restore-vms.md
 
 ### UserErrorMarketPlaceVMNotSupported - VM creation failed due to Market Place purchase request being not present
 
-Error code: UserErrorMarketPlaceVMNotSupported
-Error message: VM creation failed due to Market Place purchase request being not present.
+**Error code**: UserErrorMarketPlaceVMNotSupported
 
-Azure Backup supports backup and restore of VMs which are available in Azure Marketplace. This error occurs when you are trying to restore a VM (with a specific Plan/Publisher setting) which is no longer available in Azure Marketplace, [Learn more here](/legal/marketplace/participation-policy#offering-suspension-and-removal).
+**Error message**: VM creation failed due to Market Place purchase request being not present.
 
-In this scenario, it may not be possible to create the VM from the restored disks.
+Azure Backup supports backup and restore of VMs that are available in Azure Marketplace. This error occurs when you try to restore a VM (with a specific Plan/Publisher setting), which is no longer available in Azure Marketplace. [Learn more here](/azure/marketplace/deprecate-vm).
 
-If the publisher doesn't have any Marketplace information, you can use the data disks to retrieve your data and you can attach them to an existing VM.
+In this scenario, a partial failure happens where the disks are restored, but the VM isn't restored. This is because it's not possible to create a new VM from the restored disks.
+
+If the publisher doesn't have any Marketplace information, you can attach the restored disk(s) (that were created during partial failure) as data disks to an existing VM.
 
 ### ExtensionConfigParsingFailure - Failure in parsing the config for the backup extension
 

articles/backup/backup-support-matrix-iaas.md

@@ -28,7 +28,7 @@ Here's how you can back up and restore Azure VMs with the Azure Backup service.
 --- | --- | --- | ---
 Direct backup of Azure VMs  | Back up the entire VM.  | No additional agent is needed on the Azure VM. Azure Backup installs and uses an extension to the [Azure VM agent](../virtual-machines/extensions/agent-windows.md) that's running on the VM. | Restore as follows:<br/><br/> - **Create a basic VM**. This is useful if the VM has no special configuration such as multiple IP addresses.<br/><br/> - **Restore the VM disk**. Restore the disk. Then attach it to an existing VM, or create a new VM from the disk by using PowerShell.<br/><br/> - **Replace VM disk**. If a VM exists and it uses managed disks (unencrypted), you can restore a disk and use it to replace an existing disk on the VM.<br/><br/> - **Restore specific files/folders**. You can restore files/folders from a VM instead of from the entire VM.
 Direct backup of Azure VMs (Windows only)  | Back up specific files/folders/volume. | Install the [Azure Recovery Services agent](backup-azure-file-folder-backup-faq.yml).<br/><br/> You can run the MARS agent alongside the backup extension for the Azure VM agent to back up the VM at file/folder level. | Restore specific folders/files.
-Back up Azure VM to backup server  | Back up files/folders/volumes; system state/bare metal files; app data to System Center DPM or to Microsoft Azure Backup Server (MABS).<br/><br/> DPM/MABS then backs up to the backup vault. | Install the DPM/MABS protection agent on the VM. The MARS agent is installed on DPM/MABS.| Restore files/folders/volumes; system state/bare metal files; app data.
+Back up Azure VM to the backup server  | Back up files/folders/volumes; system state/bare metal files; app data to System Center DPM or to Microsoft Azure Backup Server (MABS).<br/><br/> DPM/MABS then backs up to the backup vault. | Install the DPM/MABS protection agent on the VM. The MARS agent is installed on DPM/MABS.| Restore files/folders/volumes; system state/bare metal files; app data.
 
 Learn more about backup [using a backup server](backup-architecture.md#architecture-back-up-to-dpmmabs) and about [support requirements](backup-support-matrix-mabs-dpm.md).
 
@@ -50,6 +50,7 @@ Automatic clock adjustment | Not supported.<br/><br/> Azure Backup doesn't autom
 [Security features for hybrid backup](./backup-azure-security-feature.md) |Disabling security features isn't supported.
 Back up the VM whose machine time is changed | Not supported.<br/><br/> If the machine time is changed to a future date-time after enabling backup for that VM, however even if the time change is reverted, successful backup isn't guaranteed.
 Multiple Backups Per Day    |  Supported (in preview), using *Enhanced policy* (in preview). <br><br>   For hourly backup, the minimum RPO is 4 hours and the maximum is 24 hours. You can set the backup schedule to 4, 6, 8, 12, and 24 hours respectively. Learn about how to [back up an Azure VM using Enhanced policy](backup-azure-vms-enhanced-policy.md).
+Back up a VM with deprecated plan when publisher has removed it from Azure Marketplace | Not supported. <br><br> Backup is possible. However, restore will fail. <br><br> If you've already configured backup for VM with deprecated virtual machine offer and encounter restore error, see [Troubleshoot backup errors with Azure VMs](backup-azure-vms-troubleshoot.md#usererrormarketplacevmnotsupported---vm-creation-failed-due-to-market-place-purchase-request-being-not-present).
 
 ## Operating system support (Windows)