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|Real-time notifications (enabled by proprietary signaling package**)| Chat clients can subscribe to get real-time updates for incoming messages and other operations occurring in a chat thread. To see a list of supported updates for real-time notifications, see [Chat concepts](concepts.md#real-time-notifications)| ✔️ | ❌ | ❌ | ❌ | ✔️ | ✔️ |
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|Mobile push notifications with Notification Hub | The Chat SDK provides APIs allowing clients to be notified for incoming messages and other operations occurring in a chat thread by connecting an Azure Notification Hub to your Communication Services resource. In situations where your mobile app is not running in the foreground, patterns are available to [fire pop-up notifications](../notifications.md) ("toasts") to inform end-users, see [Chat concepts](concepts.md#push-notifications). | ❌ | ❌ | ❌ | ❌ | ✔️ | ✔️ |
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| Server Events with Event Grid | Use the chat events available in Azure Event Grid to plug custom notification services or post that event to a webhook to execute business logic like updating CRM records after a chat is finished | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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| Reporting </br>(This info is available under Monitoring tab for your Communication Services resource on Azure portal) | Understand API traffic from your chat app by monitoring the published metrics in Azure Metrics Explorer and set alerts to detect abnormalities | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Monitor and debug your Communication Services solution by enabling diagnostic logging for your resource | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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| Group of features | Capability |Azure CLI |JavaScript | Java | .NET | Python | iOS | Android |
|Real-time notifications (enabled by proprietary signaling package**)| Chat clients can subscribe to get real-time updates for incoming messages and other operations occurring in a chat thread. To see a list of supported updates for real-time notifications, see [Chat concepts](concepts.md#real-time-notifications)|❌ |✔️ | ❌ | ❌ | ❌ | ✔️ | ✔️ |
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|Mobile push notifications with Notification Hub | The Chat SDK provides APIs allowing clients to be notified for incoming messages and other operations occurring in a chat thread by connecting an Azure Notification Hub to your Communication Services resource. In situations where your mobile app is not running in the foreground, patterns are available to [fire pop-up notifications](../notifications.md) ("toasts") to inform end-users, see [Chat concepts](concepts.md#push-notifications). | ❌ | ❌ | ❌ | ❌ | ❌ | ✔️ | ✔️ |
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| Server Events with Event Grid | Use the chat events available in Azure Event Grid to plug custom notification services or post that event to a webhook to execute business logic like updating CRM records after a chat is finished |❌ |✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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| Reporting </br>(This info is available under Monitoring tab for your Communication Services resource on Azure portal) | Understand API traffic from your chat app by monitoring the published metrics in Azure Metrics Explorer and set alerts to detect abnormalities | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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|| Monitor and debug your Communication Services solution by enabling diagnostic logging for your resource | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
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**The proprietary signaling package is implemented using web sockets. It will fallback to long polling if web sockets are unsupported.
Get started with Azure Communication Services by using the Communication Services Chat SDK to add real-time chat to your application. In this quickstart, we'll use the Chat SDK to create chat threads that allow users to have conversations with one another. To learn more about Chat concepts, visit the [chat conceptual documentation](../../concepts/chat/concepts.md).
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::: zone pivot="platform-azcli"
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[!INCLUDE [Chat with Azure CLI](./includes/chat-azcli.md)]
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::: zone-end
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::: zone pivot="programming-language-javascript"
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[!INCLUDE [Chat with JavaScript SDK](./includes/chat-js.md)]
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@@ -22,7 +22,7 @@ Before you get started, make sure to:
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- Create **two** Communication Services Users and issue them a [User Access Token](../../access-tokens.md). Be sure to set the scope to **chat**, and **note the token string and the user_id string**. In this quickstart, we will create a thread with an initial participant and then add a second participant to the thread. You can also use the Azure CLI and run the command below with your connection string to create a user and an access token.
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```azurecli-interactive
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az communication identity issue-access-token --scope chat --connection-string "yourConnectionString"
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az communication identity token issue --scope chat --connection-string "yourConnectionString"
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```
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For details, see [Use Azure CLI to Create and Manage Access Tokens](../../access-tokens.md?pivots=platform-azcli).
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