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added info to the ITSM installation
@rboucher
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articles/azure-monitor/platform/itsmc-connections.md

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@@ -176,6 +176,8 @@ The following sections provide details about how to connect your ServiceNow prod
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Ensure the following prerequisites are met:
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- ITSMC installed. More information: [Adding the IT Service Management Connector Solution](../../azure-monitor/platform/itsmc-overview.md#adding-the-it-service-management-connector-solution).
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- ServiceNow supported versions: New York, Madrid, London, Kingston, Jakarta, Istanbul, Helsinki, Geneva.
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> [!NOTE]
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> ITSMC supports only the official SaaS offering from Service Now. Private deployments of Service Now are not supported.
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**ServiceNow Admins must do the following in their ServiceNow instance**:
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- Generate client ID and client secret for the ServiceNow product. For information on how to generate client ID and secret, see the following information as required:
@@ -216,7 +218,7 @@ Use the following procedure to create a ServiceNow connection:
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| **Partner type** | Select **ServiceNow**. |
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| **Username** | Type the integration user name that you created in the ServiceNow app to support the connection to ITSMC. More information: [Create ServiceNow app user role](#create-integration-user-role-in-servicenow-app).|
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| **Password** | Type the password associated with this user name. **Note**: User name and password are used for generating authentication tokens only, and are not stored anywhere within the ITSMC service. |
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| **Server URL** | Type the URL of the ServiceNow instance that you want to connect to ITSMC. |
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| **Server URL** | Type the URL of the ServiceNow instance that you want to connect to ITSMC. The URL should point to a supported SaaS version with suffix ".servicenow.com".|
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| **Client ID** | Type the client ID that you want to use for OAuth2 Authentication, which you generated earlier. More information on generating client ID and secret: [OAuth Setup](https://wiki.servicenow.com/index.php?title=OAuth_Setup). |
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| **Client Secret** | Type the client secret, generated for this ID. |
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| **Data Sync Scope** | Select the ServiceNow work items that you want to sync to Azure Log Analytics, through the ITSMC. The selected values are imported into log analytics. **Options:** Incidents and Change Requests.|

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