Skip to content

Commit 77e1963

Browse files
committed
contnet update
1 parent 49bb052 commit 77e1963

File tree

1 file changed

+24
-1
lines changed

1 file changed

+24
-1
lines changed

articles/backup/backup-azure-vms-troubleshoot.md

Lines changed: 24 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -81,7 +81,30 @@ Error code: ExtensionConfigParsingFailure<br/>
8181
Error message: Failure in parsing the config for the backup extension.
8282

8383
This error happens because of changed permissions on the **MachineKeys** directory:
84-
**%systemdrive%\programdata\microsoft\crypto\rsa\machinekeys**. <br> Run the following command and verify that permissions on the **MachineKeys** directory are default ones:<br>**icacls %systemdrive%\programdata\microsoft\crypto\rsa\machinekeys**. <br><br>Default permissions are as follows: <ul><li>Everyone: (R,W) <li>BUILTIN\Administrators: (F)</ul> If you see permissions in the **MachineKeys** directory that are different than the defaults, follow these steps to correct permissions, delete the certificate, and trigger the backup: <ol><li>Fix permissions on the **MachineKeys** directory. By using Explorer security properties and advanced security settings in the directory, reset permissions back to the default values. Remove all user objects except the defaults from the directory and make sure the **Everyone** permission has special access as follows: <ul><li>List folder/read data <li>Read attributes <li>Read extended attributes <li>Create files/write data <li>Create folders/append data<li>Write attributes<li>Write extended attributes<li>Read permissions </ul><li>Delete all certificates where **Issued To** is the classic deployment model or **Windows Azure CRP Certificate Generator**:<ol><li>[Open certificates on a local computer console](https://msdn.microsoft.com/library/ms788967(v=vs.110).aspx).<li>Under **Personal** > **Certificates**, delete all certificates where **Issued To** is the classic deployment model or **Windows Azure CRP Certificate Generator**.</ol> <li>Trigger a VM backup job. </ol>
84+
**%systemdrive%\programdata\microsoft\crypto\rsa\machinekeys**. Run the following command and verify that permissions on the **MachineKeys** directory are default ones:**icacls %systemdrive%\programdata\microsoft\crypto\rsa\machinekeys**.
85+
86+
Default permissions are as follows:
87+
88+
* Everyone: (R,W)
89+
* BUILTIN\Administrators: (F)
90+
91+
If you see permissions in the **MachineKeys** directory that are different than the defaults, follow these steps to correct permissions, delete the certificate, and trigger the backup:
92+
93+
1. Fix permissions on the **MachineKeys** directory. By using Explorer security properties and advanced security settings in the directory, reset permissions back to the default values. Remove all user objects except the defaults from the directory and make sure the **Everyone** permission has special access as follows:
94+
95+
* List folder/read data
96+
* Read attributes
97+
* Read extended attributes
98+
* Create files/write data
99+
* Create folders/append data
100+
* Write attributes
101+
* Write extended attributes
102+
* Read permissions
103+
2. Delete all certificates where **Issued To** is the classic deployment model or **Windows Azure CRP Certificate Generator**:
104+
105+
* [Open certificates on a local computer console](https://msdn.microsoft.com/library/ms788967(v=vs.110).aspx).
106+
* Under **Personal** > **Certificates**, delete all certificates where **Issued To** is the classic deployment model or **Windows Azure CRP Certificate Generator**.
107+
3. Trigger a VM backup job.
85108

86109
### ExtensionStuckInDeletionState - Extension state is not supportive to backup operation
87110

0 commit comments

Comments
 (0)