Merge pull request #291824 from sharifrahaman/call-survey-cqf-data

Call survey call quality data

Author: prmerger-automator[bot]

articles/communication-services/concepts/voice-video-calling/end-of-call-survey-concept.md

@@ -7,7 +7,7 @@ ms.author: amagginetti
 manager: mvivion
 
 services: azure-communication-services
-ms.date: 4/03/2023
+ms.date: 12/12/2024
 ms.topic: conceptual
 ms.service: azure-communication-services
 ms.subservice: calling
@@ -81,6 +81,11 @@ To send the log data of your surveys to a Log Analytics workspace, an Azure Even
 
 To enable logs for Communications Services, see [End of Call Survey logs](../analytics/logs/end-of-call-survey-logs.md).
 
+### View survey data as a Teams administrator
+When your Azure Communication Services SDKs submits a survey as part of any [Teams interop meeting scenarios](../../how-tos/calling-sdk/teams-interoperability.md), the survey data will be accessible through the Teams meeting organizer's supportability tools, including Call Analytics, PowerBI, and Graph API. Any administrator of the Teams meeting organizer can access the call survey data. The values `CallSurvey.audioRating.score`, `CallSurvey.videoRating.score`, and `CallSurvey.screenshareRating.score` are specific to Azure Communication Services and will not be available in Teams supportability tools.
+
+To send the survey data to Teams supportability tools, the `CallSurvey.overallRating.score` value must be present. Teams supportability tools expect a rating scale from 0 to 4, so the overall rating score will be converted accordingly.
+
 ## Related content
 
 - Learn how to use the End of Call Survey: [Use the End of Call Survey to collect user feedback](../../tutorials/end-of-call-survey-tutorial.md).