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Update another scenario proxyAddress is removed
There is another scenario that guest users' proxyAddress is removed by conflicting contact object. This behaior is confired as by design in IcM 362139840
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articles/active-directory/external-identities/troubleshoot.md

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@@ -110,7 +110,7 @@ This happens when another object in the directory has the same invited email add
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## The guest user object doesn't have a proxyAddress
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Sometimes, the external guest user you're inviting conflicts with an existing [Contact object](/graph/api/resources/contact). When this occurs, the guest user is created without a proxyAddress. This means that the user won't be able to redeem this account using [just-in-time redemption](redemption-experience.md#redemption-through-a-direct-link) or [email one-time passcode authentication](one-time-passcode.md#user-experience-for-one-time-passcode-guest-users).
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Sometimes, the external guest user you're inviting conflicts with an existing [Contact object](/graph/api/resources/contact). When this occurs, the guest user is created without a proxyAddress. This means that the user won't be able to redeem this account using [just-in-time redemption](redemption-experience.md#redemption-through-a-direct-link) or [email one-time passcode authentication](one-time-passcode.md#user-experience-for-one-time-passcode-guest-users). Also, if the contact object you're synchronizing from on-premises AD conflicts with an existing guest user, the conflicting proxyAddress is removed from the existing guest user.
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## How does ‘\#’, which isn't normally a valid character, sync with Azure AD?
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## Next steps
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- [Get support for B2B collaboration](../fundamentals/active-directory-troubleshooting-support-howto.md)
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- [Use audit logs and access reviews](auditing-and-reporting.md)
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- [Use audit logs and access reviews](auditing-and-reporting.md)

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