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Copy file name to clipboardExpand all lines: articles/cost-management-billing/manage/direct-ea-administration.md
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@@ -3,7 +3,7 @@ title: EA Billing administration on the Azure portal
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description: This article explains the common tasks that an enterprise administrator accomplishes in the Azure portal.
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author: bandersmsft
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ms.author: banders
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ms.date: 02/27/2023
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ms.date: 04/06/2023
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ms.topic: conceptual
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ms.service: cost-management-billing
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ms.subservice: enterprise
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## Manage your enrollment
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To manage your service, the initial enterprise administrator opens the[Azure portal](https://portal.azure.com/#blade/Microsoft_Azure_GTM/ModernBillingMenuBlade/AllBillingScopes)and signs in using the email address from the invitation email.
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To start managing the EA enrollment, the initial enterprise administrator signs in to the[Azure portal](https://portal.azure.com/#blade/Microsoft_Azure_GTM/ModernBillingMenuBlade/AllBillingScopes) using the account where they received the invitation email.
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If you've been set up as the enterprise administrator, then go to the Azure portal and sign in with your work, school, or Microsoft account email address and password.
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If you've been set up as the enterprise administrator, then go to the Azure portal and sign in with your work, school, or Microsoft account.
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If you have more than one billing account, select a billing account from billing scope menu. You can view your billing account properties and policy from the left menu.
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1. Complete the Add role assignment form and then select **Add**.
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Make sure that you have the user's email address and preferred authentication method handy, such as a work, school, or Microsoft account.
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Make sure that you have the user's account details and preferred authentication method handy, such as a work, school, or Microsoft account.
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An EA admin can manage access for existing enterprise administrators by selecting the ellipsis (**…**) symbol to right of each user. They can **Edit** and **Delete** existing users.
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If your enterprise administrator can't assist you, create an [Azure support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest). Provide the following information:
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- Enrollment number
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-Email address to add, and authentication type (work, school, or Microsoft account)
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-Email approval from an existing enterprise administrator
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-Account details and authentication type (work, school, or Microsoft account)
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-Approval from an existing enterprise administrator
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>[!NOTE]
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> - We recommend that you have at least one active Enterprise Administrator at all times. If no active Enterprise Administrator is available, contact your partner to change the contact information on the Volume License agreement. Your partner can make changes to the customer contact information by using the Contact Information Change Request (CICR) process available in the eAgreements (VLCM) tool.
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1. Select the department where you want to add administrator.
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1. In the department view, select **Access Control (IAM)**.
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1. Select **+ Add**, then select **Department administrator**.
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1. Enter the email address and other required information.
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1. Enter the account details and other required information.
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1. For read-only access, set the **Read-Only** option to **Yes**, and then select **Add**.
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:::image type="content" source="./media/direct-ea-administration/add-department-admin.png" alt-text="Screenshot showing navigation to Department administrator." lightbox="./media/direct-ea-administration/add-department-admin.png" :::
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After the account owner receives an account ownership email, they need to confirm their ownership.
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1. Sign in to the email account associated with the work, school, or Microsoft account that was set as the account owner.
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1. Open the email notification titled _Invitation to Activate your Account on the Microsoft Azure Service_.
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1. Select the **Activate Account** link in the invitation.
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1. The account owner receives an email notification titled _Invitation to Activate your Account on the Microsoft Azure Service_. Select the **Activate Account** link in the invitation.
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1. Sign in to the Azure portal.
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1. On the Activate Account page, select **Yes, I wish to continue** to confirm account ownership.
After account ownership is confirmed, you can create subscriptions and purchase resources with the subscriptions.
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### To activate an enrollment account with a .onmicrosoft.com email account
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### To activate an enrollment account with a .onmicrosoft.com account
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If you're a new EA account owner with a .onmicrosoft.com email account, you might not have a forwarding email address by default. In that situation, you might not receive the activation email. If this situation applies to you, use the following steps to activate your account ownership.
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If you're a new EA account owner with a .onmicrosoft.com account, you might not have a forwarding email address by default. In that situation, you might not receive the activation email. If this situation applies to you, use the following steps to activate your account ownership.
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1. Sign into the [Azure portal](https://portal.azure.com/#blade/Microsoft_Azure_GTM/ModernBillingMenuBlade/AllBillingScopes).
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1. Navigate to **Cost Management + Billing** and select a billing scope.
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1. Select your account.
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1. In the left menu under **Settings**, select **Activate Account**.
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1. On the Activate Account page, select **Yes, I wish to continue** and the select **Activate this account**.
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:::image type="content" source="./media/direct-ea-administration/activate-account.png" alt-text="Screenshot showing the Activate Account page for onmicrosoft.com accounts." lightbox="./media/direct-ea-administration/activate-account.png" :::
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1. After the activation process completes, copy and paste the following link to your browser. The page will open and create a subscription that's associated with your enrollment.
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1. After the activation process completes, copy and paste the following link to your browser. The page opens and creates a subscription that's associated with your enrollment.
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### To confirm account ownership
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1. Sign into the email account associated with the work, school, or Microsoft account that you associated in the previous procedure.
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1. Open the email notification titled _Invitation to Activate your Account on the Microsoft Azure Service_.
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1. After you complete the previous steps, the Account Owner receives an email notification titled _Invitation to Activate your Account on the Microsoft Azure Service_.
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1. Select the **Activate account** link in the invitation.
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1. Sign in to the Azure portal.
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1. On the Activate Account page, select **Yes, I wish to continue** to confirm account ownership.
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## Subscription transfers with support plans
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If your Enterprise Agreement doesn't have a support plan and try to transfer an existing Microsoft Online Support Agreement (MOSA) subscription that has a support plan, the subscription won't automatically transfer. You'll need to repurchase a support plan for your EA enrollment during the grace period, which is by the end of the following month.
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If your Enterprise Agreement doesn't have a support plan and you try to transfer an existing Microsoft Online Support Agreement (MOSA) subscription that has a support plan, the subscription doesn't automatically transfer. You need to repurchase a support plan for your EA enrollment during the grace period, which is by the end of the following month.
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## Manage department and account spending with budgets
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:::image type="content" source="./media/direct-ea-administration/dev-test-option.png" alt-text="Screenshot showing navigation to the Dev/Test option." lightbox="./media/direct-ea-administration/dev-test-option.png" :::
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When a user is added as an account owner, any Azure subscriptions associated with the user that are based on either the pay-as-you-go Dev/Test offer or the monthly credit offers for Visual Studio subscribers get converted to the EA Dev/Test offer. Subscriptions based on other offer types, such as pay-as-you-go, that are associated with the account owner get converted to Microsoft Azure Enterprise offers.
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When a user is added as an account owner, any Azure subscriptions associated with the user that is based on either the pay-as-you-go Dev/Test offer or the monthly credit offers for Visual Studio subscribers get converted to the EA Dev/Test offer. Subscriptions based on other offer types, such as pay-as-you-go, associated with the account owner get converted to Microsoft Azure Enterprise offers.
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Currently, the Dev/Test Offer isn't applicable to Azure Gov customers.
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## Azure sponsorship offer
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The Azure sponsorship offer is a limited sponsored Microsoft Azure account. It's available by e-mail invitation only to limited customers selected by Microsoft. If you're entitled to the Microsoft Azure sponsorship offer, you'll receive an e-mail invitation to your account ID.
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The Azure sponsorship offer is a limited sponsored Microsoft Azure account. It's available by e-mail invitation only to limited customers selected by Microsoft. If you're entitled to the Microsoft Azure sponsorship offer, you receive an e-mail invitation to your account ID.
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If you need assistance, create a [support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/overview) in the Azure portal.
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A web-based service that enables participating sites to authenticate a user with a single set of credentials.
An amendment signed by an enterprise, which provides them access to Azure as part of their enterprise enrollment.
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An amendment signed by an enterprise, which provides them with access to Azure as part of their enterprise enrollment.
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**Resource quantity consumed**<br>
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The quantity of an individual Azure service that was used in a month.
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## Enrollment status
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**New**<br>
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This status is assigned to an enrollment that was created within 24 hours and will be updated to a Pending status within 24 hours.
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This status is assigned to an enrollment that was created within 24 hours and is updated to a Pending status within 24 hours.
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**Pending**<br>
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The enrollment administrator needs to sign in to the Azure portal. Once signed in, the enrollment will switch to an Active status.
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The enrollment administrator needs to sign in to the Azure portal. After they sign in, the enrollment switches to an Active status.
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**Active**<br>
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The enrollment is Active and accounts and subscriptions can be created in the Azure portal. The enrollment will remain active until the Enterprise Agreement end date.
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The enrollment is Active and accounts and subscriptions can be created in the Azure portal. The enrollment remains active until the Enterprise Agreement end date.
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**Indefinite extended term**<br>
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An indefinite extended term takes place after the Enterprise Agreement end date has passed. It enables Azure EA customers who are opted in to the extended term to continue to use Azure services indefinitely at the end of their Enterprise Agreement.
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- Confirm disablement of all services associated with the enrollment.
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**Expired**<br>
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The Azure EA customer is opted out of the extended term, and the Azure EA enrollment has reached the Enterprise Agreement end date. The enrollment will expire, and all associated services will be disabled.
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The Azure EA customer is opted out of the extended term, and the Azure EA enrollment has reached the Enterprise Agreement end date. The enrollment expires, and all associated services are disabled.
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**Transferred**<br>
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Enrollments where all associated accounts and services have been transferred to a new enrollment appear with a transferred status.
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