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Copy file name to clipboardExpand all lines: articles/active-directory/governance/entitlement-management-access-package-approval-policy.md
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@@ -83,11 +83,11 @@ Use the following steps to add approvers after selecting how many stages you req
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1. If you selected **Manager** as the first approver, select **Add fallback** to select one or more users or groups in your directory to be a fallback approver. Fallback approvers receive the request if entitlement management can't find the manager for the user requesting access.
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1. If you selected **Manager** as the first approver, select **Add fallback to select one, or more users or groups in your directory to be a fallback approver. Fallback approvers receive the request if entitlement management can't find the manager for the user requesting access.
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The manager is found by entitlement management using the **Manager** attribute. The attribute is in the user's profile in Azure AD. For more information, see [Add or update a user's profile information using Azure Active Directory](../fundamentals/active-directory-users-profile-azure-portal.md).
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1. If you selected **Choose specific approvers**, select **Add approvers** to choose one or more users or groups in your directory to be approvers.
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1. If you selected **Choose specific approvers**, select **Add approvers** to choose one, or more, users or groups in your directory to be approvers.
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1. In the box under **Decision must be made in how many days?**, specify the number of days that an approver has to review a request for this access package.
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@@ -155,7 +155,7 @@ For example, if you listed Alice and Bob as the first stage approver(s), list Ca
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1. In the **Forward to alternate approver(s) after how many days** box, put in the number of days the approvers have to approve or deny a request. If no approvers have approved or denied the request before the request duration, the request expires (timeout), and the user will have to submit another request for the access package.
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Requests can only be forwarded to alternate approvers a day after the request duration reaches half-life, and the decision of the main approver(s) has to time-out after at least four days. If the request time-out is less or equal than three, there isn't enough time to forward the request to alternate approver(s). In this example, the duration of the request is 14 days. So, the request duration reaches half-life at day 7. So the request can't be forwarded earlier than day 8. Also, requests can't be forwarded on the last day of the request duration. So in the example, the latest the request can be forwarded is day 13.
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Requests can only be forwarded to alternate approvers a day after the request duration reaches half-life, and the decision of the main approver(s) has to timeout after at least four days. If the request time-out is less or equal than three, there isn't enough time to forward the request to alternate approver(s). In this example, the duration of the request is 14 days. So, the request duration reaches half-life at day 7. So the request can't be forwarded earlier than day 8. Also, requests can't be forwarded on the last day of the request duration. So in the example, the latest the request can be forwarded is day 13.
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## Enable requests
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## Collect additional requestor information for approval
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In order to make sure users are getting access to the right access packages, you can require requestors to answer custom text field or multiple choice questions at the time of request. There's a limit of 20 questions per policy and a limit of 25 answers for multiple choice questions. The questions will then be shown to approvers to help them make a decision.
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In order to make sure users are getting access to the right access packages, you can require requestors to answer custom text field or Multiple Choice questions at the time of request. There's a limit of 20 questions per policy and a limit of 25 answers for Multiple Choice questions. The questions will then be shown to approvers to help them make a decision.
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1. Go to the **Requestor information** tab and select the **Questions** sub tab.
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1. Select the **Answer format** in which you would like requestors to answer. Answer formats include: *short text*, *multiple choice*, and *long text*.
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1. Select the **Answer format** in which you would like requestors to answer. Answer formats include: *short text*, *Multiple Choice*, and *long text*.
1. If selecting multiple choice, select on the **Edit and localize** button to configure the answer options.
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1. If selecting Multiple Choice, select on the **Edit and localize** button to configure the answer options.
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1. After selecting Edit and localize the **View/edit question** pane will open.
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1. Type in the response options you wish to give the requestor when answering the question in the **Answer values** boxes.
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1. Type in as many responses as you need.
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1. If you would like to add your own localization for the multiple choice options, select the **Optional language code** for the language in which you want to localize a specific option.
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1. If you would like to add your own localization for the Multiple Choice options, select the **Optional language code** for the language in which you want to localize a specific option.
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1. In the language you configured, type the option in the Localized text box.
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1. Once you've added all of the localizations needed for each multiple choice option, select **Save**.
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1. Once you've added all of the localizations needed for each Multiple Choice option, select **Save**.
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1. If you would like to include a syntax check for text answers to questions, you can also specify a custom regex pattern.
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:::image type="content" source="media/entitlement-management-access-package-approval-policy/add-regex-localization.png" alt-text="Screenshot of the add regex localization policy." lightbox="media/entitlement-management-access-package-approval-policy/add-regex-localization.png":::
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1. To require requestors to answer this question when requesting access to an access package, select the check box under **Required**.
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1. Fill out the remaining tabs (for example, Lifecycle) based on your needs.
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