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articles/communication-services/.openpublishing.redirection.communication-services.json

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"source_path_from_root": "/articles/communication-services/quickstarts/sms/logic-app.md",
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"redirect_url": "/azure/communication-services/quickstarts/sms/send?pivots=programming-language-power-platform",
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"redirect_document_id": true
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},
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{
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"source_path_from_root": "/articles/communication-services/quickstarts/call-automation/teams-interop-call-automation-quickstart.md",
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"redirect_url": "/azure/communication-services/how-tos/call-automation/teams-interop-call-automation",
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"redirect_document_id": true
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}
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]
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}

articles/communication-services/concepts/call-automation/call-automation-teams-interop.md

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## Next steps
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> [!div class="nextstepaction"]
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> [Get started with Adding a Microsoft Teams user to an ongoing call using Call Automation](./../../quickstarts/call-automation/Callflows-for-customer-interactions.md)
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> [Get started with Adding a Microsoft Teams user to an ongoing call using Call Automation](./../../how-tos/call-automation/teams-interop-call-automation.md)
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Here are some articles of interest to you:
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- Understand how your resource is [charged for various calling use cases](../pricing.md) with examples.
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Here are some articles of interest to you:
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- Learn more about [Call Automation](../../concepts/call-automation/call-automation.md) and its features.
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- Learn about [Play action](../../concepts/call-automation/play-Action.md) to play audio in a call.
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- Learn how to build a [call workflow](../../quickstarts/call-automation/callflows-for-customer-interactions.md) for a customer support scenario.
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- Understand how your resource is [charged for various calling use cases](../pricing.md) with examples.

articles/communication-services/concepts/numbers/sub-eligibility-number-capability.md

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| Canada | Local | - | - | General Availability | General Availability\* |
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| UK | Toll-Free | - | - | General Availability | General Availability\* |
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| UK | Local | - | - | General Availability | General Availability\* |
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| Denmark | Toll-Free | - | - | Public Preview | Public Preview\* |
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| Denmark | Local | - | - | Public Preview | Public Preview\* |
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| Italy | Toll-Free** | - | - | General Availability | General Availability\* |
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| Italy | Local** | - | - | General Availability | General Availability\* |
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| Sweden | Toll-Free | - | - | General Availability | General Availability\* |
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| Sweden | Local | - | - | General Availability | General Availability\* |
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\* Please refer to [Inbound calling capabilities page](../telephony/inbound-calling-capabilities.md) for details.
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| Canada | Local | - | - | General Availability | General Availability\* |
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| UK | Toll-Free | - | - | General Availability | General Availability\* |
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| UK | Local | - | - | General Availability | General Availability\* |
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| Italy | Toll-Free** | - | - | General Availability | General Availability\* |
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| Italy | Local** | - | - | General Availability | General Availability\* |
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| Sweden | Toll-Free | - | - | General Availability | General Availability\* |
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| Sweden | Local | - | - | General Availability | General Availability\* |
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| Ireland | Toll-Free | - | - | General Availability | General Availability\* |
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| Ireland | Local | - | - | General Availability | General Availability\* |
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\* Please refer to [Inbound calling capabilities page](../telephony/inbound-calling-capabilities.md) for details.
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| Canada | Local | - | - | General Availability | General Availability\* |
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| UK | Toll-Free | - | - | General Availability | General Availability\* |
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| UK | Local | - | - | General Availability | General Availability\* |
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| Sweden | Toll-Free | - | - | General Availability | General Availability\* |
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| Sweden | Local | - | - | General Availability | General Availability\* |
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| Ireland | Toll-Free | - | - | General Availability | General Availability\* |
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| Ireland | Local | - | - | General Availability | General Availability\* |
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| Denmark | Toll-Free | - | - | Public Preview | Public Preview\* |
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| Denmark | Local | - | - | Public Preview | Public Preview\* |
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\* Please refer to [Inbound calling capabilities page](../telephony/inbound-calling-capabilities.md) for details.
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| Canada | Local | - | - | General Availability | General Availability\* |
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| USA & Puerto Rico | Toll-Free | General Availability | General Availability | General Availability | General Availability\* |
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| USA & Puerto Rico | Local | - | - | General Availability | General Availability\* |
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| Ireland | Toll-Free | - | - | General Availability | General Availability\* |
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| Ireland | Local | - | - | General Availability | General Availability\* |
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| Denmark | Toll-Free | - | - | Public Preview | Public Preview\* |
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| Denmark | Local | - | - | Public Preview | Public Preview\* |
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| Italy | Toll-Free** | - | - | General Availability | General Availability\* |
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| Italy | Local** | - | - | General Availability | General Availability\* |
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\* Please refer to [Inbound calling capabilities page](../telephony/inbound-calling-capabilities.md) for details.
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| Number | Type | Send SMS | Receive SMS | Make Calls | Receive Calls |
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| :---------------- | :-------- | :------------------- | :------------------- | :------------- | :--------------- |
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| Norway | Local** | - | - | Public Preview | Public Preview\* |
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| Norway | Toll-Free | - | - | Public Preview | Public Preview\* |
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\* Please refer to [Inbound calling capabilities page](../telephony/inbound-calling-capabilities.md) for details.
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articles/communication-services/concepts/pstn-pricing.md

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Numbers are billed on a per month basis, and pricing differs based on the type of a number and the source (country) of the number. Once a number is purchased, Customers can make / receive calls using that number and are billed on a per minute basis. PSTN call pricing is based on the type of number and location in which a call is terminated (destination), with few scenarios having rates based on origination location.
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In most cases, customers with Azure subscriptions locations that match the country of the Number offer will be able to buy the Number. However, US and UK numbers may be purchased by customers with Azure subscription locations in other countries. Please see here for details on [in-country and cross-country purchases](../concepts/numbers/sub-eligibility-number-capability.md).
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In most cases, customers with Azure subscriptions locations that match the country of the Number offer are able to buy the Number. See here for details on [in-country and cross-country purchases](../concepts/numbers/sub-eligibility-number-capability.md).
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All prices shown below are in USD.
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|Geographic |Starting at USD 0.0130/min |USD 0.0085/min |
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|Toll-free |Starting at USD 0.0130/min | USD 0.0220/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## United Kingdom telephony offers
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|Geographic |Starting at USD 0.0150/min |USD 0.0090/min |
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|Toll-free |Starting at USD 0.0150/min |Starting at USD 0.0290/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Denmark telephony offers
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|Geographic |Starting at USD 0.0190/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0190/min |Starting at USD 0.0343/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Canada telephony offers
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|Geographic |Starting at USD 0.0130/min |USD 0.0085/min |
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|Toll-free |Starting at USD 0.0130/min |USD 0.0220/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Ireland telephony offers
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|Geographic |Starting at USD 0.0160/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0160/min |Starting at USD 0.0448/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Italy telephony offers
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|Geographic |Starting at USD 0.0160/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0160/min |USD 0.3415/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Sweden telephony offers
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|Geographic |Starting at USD 0.0160/min |USD 0.0080/min |
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|Toll-free |Starting at USD 0.0160/min |USD 0.1138/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## France telephony offers
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|--------------|-----------|------------|
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|Geographic |Starting at USD 0.0160/min |USD 0.0100/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Spain telephony offers
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|Geographic |Starting at USD 0.165/min |USD 0.0072/min |
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|Toll-free |Starting at USD 0.165/min | USD 0.2200/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Switzerland telephony offers
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|--------------|-----------|------------|
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|Geographic |Starting at USD 0.0234/min |USD 0.0100/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Belgium telephony offers
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|Geographic |Starting at USD 0.1300/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.1300/min |Starting at USD 0.0505/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Luxembourg telephony offers
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|Geographic |Starting at USD 0.2300/min |USD 0.0100/min |
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\* For destination-specific pricing for making outbound calls, please refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Austria telephony offers
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|Geographic |Starting at USD 0.1550/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.1550/min |Starting at USD 0.0897/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Portugal telephony offers
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|Geographic |Starting at USD 0.0130/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0130/min | USD 0.0601/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Slovakia telephony offers
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|Geographic |Starting at USD 0.0270/min |USD 0.0100/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Norway telephony offers
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### Phone number leasing charges
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|Number type |Monthly fee |
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|--------------|-----------|
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|Geographic |USD 5.00/mo |
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|Toll-Free |USD 20.00/mo |
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### Usage charges
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|Number type |To make calls* |To receive calls|
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|--------------|-----------|------------|
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|Geographic |Starting at USD 0.0200/min |USD 0.0300/min |
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|Toll-free |Starting at USD 0.0200/min | USD 0.1500/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Netherlands telephony offers
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|Geographic |Starting at USD 0.3500/min |USD 0.0100/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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## Germany telephony offers
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|Geographic |Starting at USD 0.0150/min |USD 0.0100/min |
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|Toll-free |Starting at USD 0.0150/min | USD 0.1750/min |
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\* For destination-specific pricing for making outbound calls, refer to details [here](https://github.com/Azure/Communication/blob/master/pricing/communication-services-pstn-rates.csv)
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***
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Note: Pricing for all countries is subject to change as pricing is market-based and depends on third-party suppliers of telephony services. Additionally, pricing may include requisite taxes and fees.
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***
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## Direct routing pricing
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For Azure Communication Services direct routing there is a flat rate regardless of the geography:
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For Azure Communication Services direct routing, there is a flat rate regardless of the geography:
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|Number type |To make calls |To receive calls|
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|--------------|-----------|------------|

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