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Adding troubleshooting tip
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articles/data-factory/connector-troubleshoot-guide.md

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@@ -5,7 +5,7 @@ description: Learn how to troubleshoot connector issues in Azure Data Factory an
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author: jianleishen
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ms.subservice: data-movement
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ms.topic: troubleshooting
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ms.date: 01/14/2025
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ms.date: 07/03/2025
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ms.author: jianleishen
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ms.custom: synapse
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ai-usage: ai-assisted
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- **Recommendation**: Confirm that the user provided exists in your instance of PostgreSQL and that the password corresponds to the one currently assigned to that user. Make sure that the encryption method selected is accepted by your instance of PostgreSQL, based on its current configuration. If the network connectivity method of your instance is configured for Private access (virtual network integration), use a Self-Hosted Integration Runtime (IR) to connect to it. If it's configured for Public access (allowed IP addresses), it's recommended to use an Azure IR with managed virtual network and deploy a managed private endpoint to connect to your instance. When it's configured for Public access (allowed IP addresses) a less recommended alternative consists in creating firewall rules in your instance to allow traffic originating on the IP addresses used by the Azure IR you're using.
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## My error isn't here
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If you do not see your specific error message listed here, it could be a connector-specific error, so follow these steps:
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1. Check the full error message. Some error messages provide guidance to resolve the issue.
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1. Check [your connector's troubleshooting page](#connector-specific-problems) for more details.
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1. Open a ticket with support to troubleshoot the issue.
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## Related content
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For more troubleshooting help, try these resources:

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