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Acrolinx fix
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articles/active-directory/authentication/concept-authentication-phone-options.md

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@@ -85,7 +85,7 @@ If you have problems with phone authentication for Azure AD, review the followin
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* Text messaging platforms like SMS, RCS, or WhatsApp aren't subscribed on the device.
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* Have the user change methods or activate a text messaging platform on the device.
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* Faulty telecom providers, such as when no phone input is detected, missing DTMF tones issues, blocked caller ID on multiple devices, or blocked text messages across multiple devices.
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* Microsoft uses multiple telecom providers to route phone calls and text messages for authentication. If you see any of the these issues, have a user attempt to use the method at least five times within 5 minutes and have that user's information available when contacting Microsoft support.
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* Microsoft uses multiple telecom providers to route phone calls and text messages for authentication. If you see any of these issues, have a user attempt to use the method at least five times within 5 minutes and have that user's information available when contacting Microsoft support.
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* Poor signal quality.
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* Have the user attempt to log in using a wi-fi connection by installing the Authenticator app.
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* Or use a text message instead of phone (voice) authentication.

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