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Merge pull request #290972 from Emma-yxf/2024_11-Monthly-broken-links-fix-Prakulka
2024_11-Monthly-broken-links-fix-Prakulka
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articles/communication-services/concepts/sms/program-brief-guidelines.md

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@@ -106,7 +106,7 @@ In these fields, you must provide a URL of the website where customers discover
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#### Guidelines for designing the call-to-action:
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1. The call-to-action needs to be clear as to what program the customer is joining or agreeing to.
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- Call-to-action must be clear and accurate; consent must not be obtained through deceptive means
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- Enrolling a user in multiple programs based on a single opt-in is prohibited, even when all programs operate on the same short code. Refer to the [CTIA monitoring handbook](https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf) for best practices.
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- Enrolling a user in multiple programs based on a single opt-in is prohibited, even when all programs operate on the same short code. Refer to the [CTIA monitoring handbook](https://api.ctia.org/wp-content/uploads/2024/01/CTIA-Short-Code-Monitoring-Handbook-v1.9-FINAL.pdf) for best practices.
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2. The call-to-action needs to include the abbreviated terms and conditions, which include:
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- Program Name – as previously described
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- Message frequency (recurring message/subscriptions)
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- Link to privacy policy (or complete text)
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> [!Note]
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> Additional information might be required for sweepstakes or other special programs. Please check the [CTIA monitoring handbook](https://www.wmcglobal.com/hubfs/CTIA%20Short%20Code%20Monitoring%20Handbook%20-%20v1.8.pdf).
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> Additional information might be required for sweepstakes or other special programs. Please check the [CTIA monitoring handbook](https://api.ctia.org/wp-content/uploads/2024/01/CTIA-Short-Code-Monitoring-Handbook-v1.9-FINAL.pdf).
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##### Examples:
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**SMS**

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