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articles/azure-portal/supportability/how-to-create-azure-support-request.md

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@@ -84,7 +84,7 @@ Next, we collect additional details about the problem. Providing thorough and de
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1. In the **Advanced diagnostic information** section, select **Yes** or **No**. Selecting **Yes** allows Azure support to gather [advanced diagnostic information](https://azure.microsoft.com/support/legal/support-diagnostic-information-collection/) from your Azure resources. If you prefer not to share this information, select **No**. See the [Advanced diagnostic information logs](#advanced-diagnostic-information-logs) section for more details about the types of files we might collect.
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In some cases, there will be additional options to choose from. For example, for certain types of Virtual Machine problem types, you can choose whether to [allow access to a virtual machine's memory](#memory-dump-collection).
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In some cases, there will be additional options to choose from. For example, for certain types of Virtual Machine problem types, you can choose whether to [allow access to a virtual machine's memory](#memory-dump-collection).
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1. In the **Support method** section, select the **Severity** level, depending on the business impact. The [maximum severity level and time to respond](https://azure.microsoft.com/support/plans/response/) depends on your [support plan](https://azure.microsoft.com/support/plans).
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