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articles/azure-netapp-files/azure-netapp-files-service-levels.md

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ms.author: anfdocs
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# Service levels for Azure NetApp Files
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Service levels are an attribute of a capacity pool. Service levels are defined and differentiated by the allowed maximum throughput for a volume in the capacity pool based on the quota that is assigned to the volume. Throughput is a combination of read and write speed.
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## Supported service levels
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The Flexible service level enables you to adjust throughput and size limits independently. This service level is designed for demanding applications such as Oracle or SAP HANA. You can also use the Flexible service level to create high-capacity volumes with (relatively) low throughput requirements or the reverse: low-capacity volumes with high throughput requirements. The minimum throughput to be assigned to a Flexible capacity pool is 128 MiB/second regardless of the pool quota. The first 128 MiB/s of throughput, known as the baseline, is included in the Flexible service level. The maximum throughput is 5 x 128 x the size of the capacity pool in TiB. For more information see [Flexible service level throughput examples](#flexible-examples). You can assign throughput and capacity to volumes that are part of a Flexible capacity pool in the same way you do volumes that are part of a manual QoS capacity pool of any service level. Cool access isn't currently supported with the Flexible service level.
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>[!IMPORTANT]
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>The Flexible service level is only supported for new _manual QoS_ capacity pools.
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>The Flexible service level is only supported for new _manual QoS_ capacity pools. For a list of regions that support the Flexible service level, see [Create a capacity pool for Azure NetApp Files](azure-netapp-files-set-up-capacity-pool.md#regions)
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* Storage with cool access:
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Cool access storage is available with the Standard, Premium, and Ultra service levels. The throughput experience for any of these service levels with cool access is the same for cool access as it is for data in the hot tier. It may differ when data that resides in the cool tier is accessed. For more information, see [Azure NetApp Files storage with cool access](cool-access-introduction.md) and [Performance considerations for storage with cool access](performance-considerations-cool-access.md).

articles/azure-netapp-files/azure-netapp-files-set-up-capacity-pool.md

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* Only single encryption is currently supported for Flexible service level capacity pools.
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* Volumes in Flexible service level capacity pools can't be moved to capacity pools of a different service level. Similarly, you can't move volumes from capacity pools with different service levels into a Flexible service level capacity pool.
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### Supported regions for the Flexible service level
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### <a name="regions"></a> Supported regions for the Flexible service level
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>[!NOTE] Standard, Premium, and Ultra service levels are supported in all Azure NetApp Files regions. This list only applies to the _Flexible_ service level.
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The Flexible service level is currently available in the following regions:
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- Australia Central
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- Brazil South
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- Canada East

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