Merge pull request #209717 from JamesTran-MSFT/patch-127

Added section

Author: prmerger-automator[bot]

articles/active-directory/privileged-identity-management/groups-approval-workflow.md

@@ -68,6 +68,15 @@ Here's some information about workflow notifications:
 >[!Note]
 >An administrator who believes that an approved user should not be active can remove the active group assignment in Privileged Identity Management. Although resource administrators are not notified of pending requests unless they are an approver, they can view and cancel pending requests for all users by viewing pending requests in Privileged Identity Management.
 
+## Troubleshoot
+
+### Permissions are not granted after activating a role
+
+When you activate a role in Privileged Identity Management, the activation may not instantly propagate to all portals that require the privileged role. Sometimes, even if the change is propagated, web caching in a portal may result in the change not taking effect immediately. If your activation is delayed, here is what you should do.
+
+1. Sign out of the Azure portal and then sign back in.
+1. In Privileged Identity Management, verify that you are listed as the member of the role.
+
 ## Next steps
 
 - [Extend or renew group assignments in Privileged Identity Management](pim-resource-roles-renew-extend.md)