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articles/communication-services/how-tos/cte-calling-sdk/shared-line-appearance.md

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# Teams Shared Line Appearance
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This article describes how to implement Microsoft Teams Shared Line Appearance with Azure Communication Services. Shared line appearance lets a user choose a delegate to make or handle calls on their behalf. This feature is helpful if a user has an administrative assistant who regularly handles the user's calls. In the context of shared line appearance, a manager is a Teams user who authorizes a delegate to make or receive calls on their behalf. A delegate is a M365 user who can make or receive calls on behalf of the delegator. You can find additional information about shared line appearance in [Teams documentation](/microsoftteams/shared-line-appearance).
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This article describes how to implement Microsoft Teams Shared Line Appearance with Azure Communication Services. Shared line appearance lets a user choose a delegate to make or handle calls on their behalf. This feature is helpful if a user has an administrative assistant who regularly handles the user's calls. In the context of shared line appearance, a manager is a Teams user who authorizes a delegate to make or receive calls on their behalf. A delegate is a Microsoft 365 user who can make or receive calls on behalf of the delegator. You can find additional information about shared line appearance in [Teams documentation](/microsoftteams/shared-line-appearance).
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## Prerequisites
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- An Azure account with an active subscription. See [Create an account for free](https://azure.microsoft.com/free/?WT.mc_id=A261C142F).
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- A deployed Communication Services resource. See [Create a Communication Services resource](../../quickstarts/create-communication-resource.md).
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- A user access token to enable the calling client. For more information, see [Create and manage access tokens](../../quickstarts/identity/access-tokens.md).
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- Licensing requiremnets for delegator and delegates . See [Teams phone license](/microsoftteams/shared-line-appearance#license-required).
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- Licensing requirements for delegator and delegates. See [Teams Phone license](/microsoftteams/shared-line-appearance#license-required).
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- Enable delegation and shared line appearance. See [Enable delegation](/microsoftteams/shared-line-appearance#enable-delegation-and-shared-line-appearance)
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- Assign delegates using [Microsoft Teams Client](https://support.microsoft.com/office/share-a-phone-line-with-a-delegate-in-microsoft-teams-16307929-a51f-43fc-8323-3b1bf115e5a8) or [Teams PowerShell](/microsoftteams/shared-line-appearance#use-powershell).
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- Learn more about [Team Shared Line Appearance in Azure Communication Services](../../concepts/interop/teams-user/teams-shared-line-appearance.md)

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