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Copy file name to clipboardExpand all lines: articles/communication-services/concepts/sms/ten-digit-long-code-guidelines.md
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@@ -14,7 +14,7 @@ ms.subservice: sms
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ms.custom: references_regions
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# 10DLC (Ten digit long code) registration guidelines
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# 10DLC (10 digit long code) registration guidelines
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To send Application-to-Person (A2P) SMS messages using 10 digit long codes (10DLC), businesses must complete **brand registration** and **campaign registration**. Registering ensures compliance with carrier and Cellular Telecommunications Industry Association (CTIA) guidelines while enabling high-quality message delivery.
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### Type of Brands supported
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-**Standard:** For most businesses and organizations that have an EIN. Supports multiple campaigns and higher throughput.
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-**Sole Proprietor:** For individuals or small businesses that don’t have an EIN (Employer Identification Number). Limited to 1 campaign and low message volume. Requires alternative identity verification like a mobile phone bill.
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-**Sole Proprietor:** For individuals or small businesses that don’t have an EIN (Employer Identification Number). Limited to one campaign and low message volume. Requires alternative identity verification like a mobile phone bill.
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### Approval time
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Currently, Azure Communication Services supports:
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-**Standard campaigns:** The most common campaign type for general A2P messaging, such as 2FA, alerts, marketing, or customer care.
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-**Low Volume:** For limited or test messaging with low daily traffic. Ideal for small businesses or developers.
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-**UCaaS (Low Volume):** A sub-type of Low Volume used by approved Unified Communications as a Service providers. Used when each phone number is tied to a human (e.g., employee texting).
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-**UCaaS (Low Volume):** A subtype of Low Volume used by approved Unified Communications as a Service apps. Used when each phone number is tied to a human (e.g., employee texting).
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-**Enhanced:** A higher-throughput campaign type for larger brands or automated communications. May require vetting.
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-**Emergency:** For public safety alerts from government agencies, schools, or utilities. Strictly regulated.
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-**Franchise:** For businesses with multiple locations or agents/franchisees sending similar but localized content. Requires disclosure of all sub-entities.
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-**Franchise:** For businesses with multiple locations or agents/franchisees sending similar but localized content. Requires disclosure of all subentities.
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-**Charity:** For 501(c)(3) non-profit organizations sending service-related or fundraising messages. Requires proof of tax-exempt status.
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-**Political:** Not supported at the moment.
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### Fields in campaign registration
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| Field Name | Description | Example |
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| --- | --- | --- |
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|**Campaign Name**| Name identifying your campaign. | Contoso Marketing Campaign |
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|**Campaign Description**| A detailed description of the campaign’s purpose. | Send promotional offers and updates to customers who opt in to Contoso's SMS notifications. |
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|**Use Case**| The primary purpose of the campaign (such as marketing or customer care). | Marketing |
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|**Message Samples**| Provide examples of the messages your campaign plans to send. | “Hello! Thank you for subscribing to Contoso updates. Reply STOP to opt out.” |
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|**Subscriber Opt-in**| Confirms that recipients explicitly consent to receive messages. | “Thank you for subscribing to Contoso Alerts. Reply HELP for help, STOP to unsubscribe.” |
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|**Subscriber Opt-out**| Allows recipients to stop receiving messages at any time. | “You have unsubscribed from Contoso Alerts. Reply START to resubscribe.” |
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|**Subscriber Help**| Provides instructions or assistance to users. | “For assistance, visit `https://www.contoso.com` or call 1-800-CONTOSO.” |
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|**Embedded Links**| Indicates if messages include URLs. | Yes |
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|**Embedded Phone Numbers**| Indicates if messages include phone numbers. | Yes |
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|**Age-gated Content**| Indicates if messages are age-restricted. | No |
|**Campaign Name**| Name identifying your campaign. | "Contoso Marketing Campaign" |
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|**Campaign Description**| A detailed description of the campaign’s purpose. | "Send promotional offers and updates to customers who opt in to Contoso's SMS notifications." |
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|**Use Case**| The primary purpose of the campaign (such as marketing or customer care). | "Marketing" |
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|**Message Samples**| Provide examples of the messages your campaign plans to send. | "Hello! Thank you for subscribing to Contoso updates. Reply STOP to opt out." |
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|**Subscriber Opt-in**| Confirms that recipients explicitly consent to receive messages. | "Thank you for subscribing to Contoso Alerts. Reply HELP for help, STOP to unsubscribe." |
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|**Subscriber Opt-out**| Allows recipients to stop receiving messages at any time. | "You have unsubscribed from Contoso Alerts. Reply START to resubscribe." |
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|**Subscriber Help**| Provides instructions or assistance to users. | "For assistance, visit https://www.contoso.com or call 1-800-CONTOSO." |
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|**Embedded Links**| Indicates if messages include URLs. | "Yes" |
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|**Embedded Phone Numbers**| Indicates if messages include phone numbers. | "Yes" |
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|**Age-gated Content**| Indicates if messages are age-restricted. | "No" |
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For complete step-by-step guidance, see [How to apply for 10DLC brand and campaign registration](../../quickstarts/sms/apply-for-ten-digit-long-code.md).
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