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Copy file name to clipboardExpand all lines: articles/cognitive-services/QnAMaker/Overview/overview.md
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---
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title: What is QnA Maker service?
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titleSuffix: Azure Cognitive Services
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description: QnA Maker is a cloud-based NLP service that easily creates a natural conversational layer over your data. It can be used to find the most appropriate answer for any given natural language input, from your custom knowledge base (KB) of information.
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services: cognitive-services
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author: diberry
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manager: nitinme
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ms.service: cognitive-services
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ms.subservice: qna-maker
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ms.topic: overview
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ms.date: 02/21/2020
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ms.author: diberry
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#customer intent: As a developer, I want to know how to use QnA Maker for my FAQs and product manuals so that I can enable conversational question and answer sessions for my customers.
Copy file name to clipboardExpand all lines: articles/cognitive-services/QnAMaker/Quickstarts/batch-testing.md
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title: "Quickstart: Test knowledge base with batch questions"
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titleSuffix: Azure Cognitive Services
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description:
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services: cognitive-services
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author: diberry
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manager: nitinme
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ms.service: cognitive-services
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ms.subservice: qna-maker
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description: Use the QnA Maker batch testing tool to test the knowledge bases in your QnA Maker resource for expected answers, confidence scores, and multi-turn prompts.
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ms.topic: quickstart
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ms.date: 02/08/2020
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ms.author: diberry
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ms.date: 05/26/2020
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---
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# Quickstart: Test knowledge base with batch questions and expected answers
Copy file name to clipboardExpand all lines: articles/cognitive-services/QnAMaker/Quickstarts/create-publish-knowledge-base.md
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title: "Quickstart: Create, train, and publish knowledge base - QnA Maker"
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description: You can create a QnA Maker knowledge base (KB) from your own content, such as FAQs or product manuals. This article includes an example of creating a QnA Maker knowledge base from a simple FAQ webpage, to answer questions QnA Maker.
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ms.topic: conceptual
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ms.date: 02/08/2020
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ms.date: 05/26/2020
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---
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1. In **Step 3**, select your Active directory, subscription, service (resource), and the language for all knowledge bases created in the service.
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:::image type="content" source="../media/qnamaker-create-publish-knowledge-base/qnaservice-selection.png" alt-text="Screenshot of selecting a QnA Maker service knowledge base":::
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1. In **Step 3**, name your knowledge base **My Sample QnA KB**.
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1. In **Step 4**, configure the settings with the following table:
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:::image type="content" source="../media/qnamaker-create-publish-knowledge-base/add-question-and-answer.png" alt-text="Add the question as text and the answer formatted with markdown.":::
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The markdown symbol, `*`, is used for bullet points. The `\n` is used for a new line.
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`How many Azure services are used by a knowledge base?`
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:::image type="content" source="../media/qnamaker-create-publish-knowledge-base/test-panel-in-qna-maker.png" alt-text="Enter an example user query in the textbox.":::
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1. Select **Inspect** to examine the response in more detail. The test window is used to test your changes to the knowledge base before publishing your knowledge base.
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The chat bot responds with an answer from your knowledge base.
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:::image type="content" source="../media/qnamaker-create-publish-knowledge-base/test-web-chat.png" alt-text="Enter a user query into the test web chat.":::
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