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‎articles/communication-services/concepts/metrics.md

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@@ -53,7 +53,7 @@ The following operations are available on Chat API request metrics:
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| AddChatThreadParticipants | Adds thread members to a thread. If members already exist, no change occurs. |
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| RemoveChatThreadParticipant | Remove a member from a thread. |
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:::image type="content" source="./media/chat-metric.png" alt-text="Screenshot of Chat API Request Metric.":::
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:::image type="content" source="./media/chat-metric.png" alt-text="Screenshot of Chat API Request Metric." lightbox="./media/chat-metric.png":::
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If a request is made to an operation that isn't recognized, you receive a "Bad Route" value response.
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| SMSDeliveryReportsReceived | Gets SMS Delivery Reports |
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| SMSMessagesReceived | Gets SMS messages. |
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:::image type="content" source="./media/sms-metric.png" alt-text="Screenshot of SMS API Request Metric.":::
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:::image type="content" source="./media/sms-metric.png" alt-text="Screenshot of SMS API Request Metric." lightbox="./media/sms-metric.png":::
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### Authentication API requests
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| RevokeToken | Revokes all access tokens created for an identity before a time given. |
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| ExchangeTeamsUserAccessToken | Exchange an Azure Active Directory (Azure AD) access token of a Teams user for a new Communication Identity access token with a matching expiration time.|
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:::image type="content" source="./media/acs-auth-metrics.png" alt-text="Screenshot of authentication Request Metric.":::
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:::image type="content" source="./media/acs-auth-metrics.png" alt-text="Screenshot of authentication Request Metric." lightbox="./media/acs-auth-metrics.png":::
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### Call Automation API requests
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| GetParticipants | Gets list of participants for a Room. |
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| UpdateParticipants | Updates list of participants for a Room. |
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:::image type="content" source="./media/rooms/rooms-metrics.png" alt-text="Screenshot of Rooms Request Metric.":::
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:::image type="content" source="./media/rooms/rooms-metrics.png" alt-text="Screenshot of Rooms Request Metric." lightbox="./media/rooms/rooms-metrics.png":::
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## Next steps
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‎articles/communication-services/concepts/router/concepts.md

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At its core, Job Router operates on a set of key concepts that together create a seamless and efficient communication management system. These include Job, Worker, Queue, Channel, Offer, and Distribution Policy. Whether it's managing high volumes of customer interactions in a contact center, routing customer queries to the right department in a large organization, or efficiently handling customer service requests in a retail business, Job Router can do it all. It ensures that every customer interaction is handled by the most suitable agent or automated service, leading to business efficiency.
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:::image type="content" source="./media/acs-router-architecture-diagram.png" alt-text="Diagram that shows the Job Router Architecture.":::
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:::image type="content" source="./media/acs-router-architecture-diagram.png" alt-text="Diagram that shows the Job Router Architecture." lightbox="./media/acs-router-architecture-diagram.png":::
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Job Router is agnostic to any Azure Communication Services channel primitive helping developers to build a comprehensive omnichannel communication solution. With Job Router, businesses can ensure that every customer interaction is handled efficiently, at the right time and in the right channel.
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## Key Concepts
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### Job
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1. Your application can accept the [Offer](#offer) via the SDK and the Job will be removed from the queue and an [OfferAccepted Event][offer_accepted_event] will be sent that contains an `assignmentId`.
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1. Once the Worker has completed the Job, the SDK can be used to complete and close it, using the `assignmentId`. This will free the Worker up to take on the next Job.
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:::image type="content" source="./media/acs-router-job-lifecycle.png" alt-text="Diagram that shows the Job lifecycle.":::
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:::image type="content" source="./media/acs-router-job-lifecycle.png" alt-text="Diagram that shows the Job lifecycle." lightbox="./media/acs-router-job-lifecycle.png":::
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### Worker
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- Let's get started with Job Router, check out the [Job Router Quickstart](../../quickstarts/router/get-started-router.md)
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#### Learn more about these key Job Router concepts:
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#### Learn more about these key Job Router concepts
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- [How jobs are matched to workers](matching-concepts.md)
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- [How worker capacity is configured](worker-capacity-concepts.md)

‎articles/communication-services/concepts/router/metrics.md

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---
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title: Job Router metrics definitions for Azure Communication Service
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titleSuffix: An Azure Communication Services concept document
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description: This document covers definitions of job router metrics available in the Azure portal.
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author: nabennet
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manager: bga
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services: azure-communication-services
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title: Job Router metrics definitions for Azure Communication Service
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titleSuffix: An Azure Communication Services concept document
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description: This document covers definitions of job router metrics available in the Azure portal.
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author: nabennet
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manager: bga
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services: azure-communication-services
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ms.author: nabennet
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ms.date: 06/23/2023
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ms.topic: conceptual
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ms.service: azure-communication-services
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ms.subservice: data
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ms.topic: conceptual
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ms.service: azure-communication-services
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ms.subservice: data
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---
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# Job Router metrics overview
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- **Operation** - All operations or routes that can be called on the Azure Communication Services Chat gateway.
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- **API Version – The version of the API used in the API request.
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- **API Version** – The version of the API used in the API request.
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- **Status Code** - The status code response sent after the request.
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| GetWorkers | Retrieves existing workers |
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| DeleteWorker | Deletes a worker and all of its traces |
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:::image type="content" source="./media/acs-router-api-requests.png" alt-text="Diagram that shows the Job Router API requests.":::
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:::image type="content" source="./media/acs-router-api-requests.png" alt-text="Diagram that shows the Job Router API requests." lightbox="./media/acs-router-api-requests.png":::
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## Next steps
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‎articles/communication-services/how-tos/router-sdk/subscribe-events.md

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```
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_**Attribute list**_
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#### Attribute list
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| Attribute | Type | Nullable |Description | Notes |
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| Attribute | Type | Nullable | Description | Notes |
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|:--------- |:-----:|:-------:|-------------|-------|
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| jobId| `string` | ❌ |
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| channelReference | `string` | ❌ |
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| Attribute | Type | Nullable |Description | Notes |
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| Attribute | Type | Nullable | Description | Notes |
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| queueInfo | `QueueInfo` | ❌ |
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